What are the responsibilities and job description for the IT Support Technician position at TEKsystems?
*A local Healthcare company in Stayton, OR is hiring an IT Support Technician to join the team for a great opportunity!*
*Job Description:*
* Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
* Triaging tickets - troubleshooting, handling, transferring, writing and confirming tickets
* Monitor IT department emails - there is a general IT email and they are responsible for maintaining it
*Qualifications:*
* Desktop and Helpdesk Support Exp - need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
* Active Directory (new user set up and password resets) - group policy is not needed
* Office 365 exp (specifically MS Exchange) highly preferred
* Strong customer service skills - They need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings
***If Interested:*
*Please apply to the job application and email Derek at Dmautz @teksystems.com*
*Pay and Benefits*
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Stayton,OR.
*Application Deadline*
This position is anticipated to close on Mar 5, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Job Description:*
* Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
* Triaging tickets - troubleshooting, handling, transferring, writing and confirming tickets
* Monitor IT department emails - there is a general IT email and they are responsible for maintaining it
*Qualifications:*
* Desktop and Helpdesk Support Exp - need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
* Active Directory (new user set up and password resets) - group policy is not needed
* Office 365 exp (specifically MS Exchange) highly preferred
* Strong customer service skills - They need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings
***If Interested:*
*Please apply to the job application and email Derek at Dmautz @teksystems.com*
*Pay and Benefits*
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Stayton,OR.
*Application Deadline*
This position is anticipated to close on Mar 5, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $24 - $29
