What are the responsibilities and job description for the IT Technician (Printer Support) position at TEKsystems?
*A Large IT Company in Bend, OR is hiring a Traveling IT Support Technician (Printer Support) to join the team for a great long term opportunity!*
*Job Summary:*
*This person will be traveling about 75-100 miles daily in the Bend surrounding areas, but may need to travel upwards of a couple hours away on occasions. The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products.*
*Job Duties:*
* Provides a wide range of hardware support and related services specifically to PC Products. Products include Printers, Laptop, Desktop, RPOS, and Workstation products.
* This person will be supporting a major local hospital along with the ambulatory sites in and around the area. They will also be needed to support these repair needs for a local bank with multiple sites.
* Provides deskside support in the problem isolation and repair of Personal Computing and Printer Hardware, local software loads, file saves/restores, functional tests, and off-hours and weekend support.
* Visit multiple customer sites per day installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.
* Would be responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.
*Qualifications:*
* Ample printer troubleshooting experience; mechanical, electrical and physical.
* 2 years of experience troubleshooting IT hardware including laptops, desktops, POS systems.
* Comfortable and willing to drive long distances (with their own vehicle) to fulfill this role; technicians on this team average ~75-100 miles/day. Mileage is reimbursed.
* This position will support Bend, OR and must have a valid drivers license and own vehicle.
* Ability to read and interpret installation guides, service manuals, site maps and transportation maps.
* Demonstrates basic problem recognition on common desktop applications and operating systems.
* Demonstrates basic network, laptop, desktop and printer configuration and installation.
* Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance.
***If Interested:*
*Please apply to the job application and email Derek at Dmautz @teksystems.com*
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bend,OR.
*Application Deadline*
This position is anticipated to close on Apr 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Job Summary:*
*This person will be traveling about 75-100 miles daily in the Bend surrounding areas, but may need to travel upwards of a couple hours away on occasions. The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products.*
*Job Duties:*
* Provides a wide range of hardware support and related services specifically to PC Products. Products include Printers, Laptop, Desktop, RPOS, and Workstation products.
* This person will be supporting a major local hospital along with the ambulatory sites in and around the area. They will also be needed to support these repair needs for a local bank with multiple sites.
* Provides deskside support in the problem isolation and repair of Personal Computing and Printer Hardware, local software loads, file saves/restores, functional tests, and off-hours and weekend support.
* Visit multiple customer sites per day installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.
* Would be responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.
*Qualifications:*
* Ample printer troubleshooting experience; mechanical, electrical and physical.
* 2 years of experience troubleshooting IT hardware including laptops, desktops, POS systems.
* Comfortable and willing to drive long distances (with their own vehicle) to fulfill this role; technicians on this team average ~75-100 miles/day. Mileage is reimbursed.
* This position will support Bend, OR and must have a valid drivers license and own vehicle.
* Ability to read and interpret installation guides, service manuals, site maps and transportation maps.
* Demonstrates basic problem recognition on common desktop applications and operating systems.
* Demonstrates basic network, laptop, desktop and printer configuration and installation.
* Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance.
***If Interested:*
*Please apply to the job application and email Derek at Dmautz @teksystems.com*
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bend,OR.
*Application Deadline*
This position is anticipated to close on Apr 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $25
