What are the responsibilities and job description for the Legal Clerk Team Lead position at TEKsystems?
*Description*
Position Purpose:
The Legal Clerk Team Lead is responsible for overseeing a team of Legal Clerks (this team practices a 5:1 associate to TL ratio) that are performing administrative tasks to support the Legal and Operations teams with the in-office aspects of case flows for all phases in the case handling process. This is individual must have a proven track record of success in meeting deadlines and managing time and has the ability to lead and advise a team of Legal Clerks by providing training, guidance, and performance management. The Team Lead ensures the team operates efficiently, maintains high-quality standards, and delivers an exceptional client experience. This candidate must be fluent in English, both speaking and writing; bilingual in Spanish would be a plus.
Essential Job Functions & Responsibilities:
-Supervise and mentor a team of Legal Clerks by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale
-Oversee and support team member's training and development
-Track key performance indicators (KPI's) for Legal Clerks and report back to the team on strengths and areas of opportunity
-Facilitate team meetings and 1:1's to review questions and share any process updates
-Ensure team members are supporting required tasks necessary for cases and adhering to set deadlines
-Review and audit documents and case packets submitted by Legal Clerks to ensure accuracy, completeness and compliance with legal requirements
-Accountable for overseeing the mail processing process including sorting process and action taken based on type, priority, and client
-Serve as the primary point of escalation for unique or highly complex situations
-Develop, implement and update standard operating procedures (SOPs) using internal feedback from team members and external guidance from leadership
Essential Skills, Knowledge & Abilities:
-Possesses excellent English interpersonal and communication skills, both written and verbal; prefer bilingual in Spanish
-High level of accuracy in reviewing legal documents, overseeing files and ensuring team member's compliance with legal standards
-Exceptional ability to manage multiple tasks, prioritize responsibilities and meet deadlines
-Ability to identify and address issues as they arise
Minimum Qualifications:
-Highschool diploma or equivalent experience
-Previous leadership experience preferred from an operations or production driven environment
-Previous customer service or office experience required
-Proficient with Microsoft Office Suite or related software including Dropbox, Sharepoint, or CRM
*Skills*
mail processing, administrative support, microsoft office, production environment, supervisory skills, paralegal skills, Mail sorting, Ms office suite, Legal compliance
*Top Skills Details*
mail processing,administrative support,microsoft office,production environment,supervisory skills
*Additional Skills & Qualifications*
MUST:
- 2 years experience leading a team
- HS Diploma / GED or equivalent
- Able to stand for multiple hours at a time
- Task orientated / Able to work in a fast paced environment
- High level of attention to detail
PLUS:
- Bilingual in Spanish
- Experience from the legal field
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Dublin,OH.
*Application Deadline*
This position is anticipated to close on Mar 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Position Purpose:
The Legal Clerk Team Lead is responsible for overseeing a team of Legal Clerks (this team practices a 5:1 associate to TL ratio) that are performing administrative tasks to support the Legal and Operations teams with the in-office aspects of case flows for all phases in the case handling process. This is individual must have a proven track record of success in meeting deadlines and managing time and has the ability to lead and advise a team of Legal Clerks by providing training, guidance, and performance management. The Team Lead ensures the team operates efficiently, maintains high-quality standards, and delivers an exceptional client experience. This candidate must be fluent in English, both speaking and writing; bilingual in Spanish would be a plus.
Essential Job Functions & Responsibilities:
-Supervise and mentor a team of Legal Clerks by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale
-Oversee and support team member's training and development
-Track key performance indicators (KPI's) for Legal Clerks and report back to the team on strengths and areas of opportunity
-Facilitate team meetings and 1:1's to review questions and share any process updates
-Ensure team members are supporting required tasks necessary for cases and adhering to set deadlines
-Review and audit documents and case packets submitted by Legal Clerks to ensure accuracy, completeness and compliance with legal requirements
-Accountable for overseeing the mail processing process including sorting process and action taken based on type, priority, and client
-Serve as the primary point of escalation for unique or highly complex situations
-Develop, implement and update standard operating procedures (SOPs) using internal feedback from team members and external guidance from leadership
Essential Skills, Knowledge & Abilities:
-Possesses excellent English interpersonal and communication skills, both written and verbal; prefer bilingual in Spanish
-High level of accuracy in reviewing legal documents, overseeing files and ensuring team member's compliance with legal standards
-Exceptional ability to manage multiple tasks, prioritize responsibilities and meet deadlines
-Ability to identify and address issues as they arise
Minimum Qualifications:
-Highschool diploma or equivalent experience
-Previous leadership experience preferred from an operations or production driven environment
-Previous customer service or office experience required
-Proficient with Microsoft Office Suite or related software including Dropbox, Sharepoint, or CRM
*Skills*
mail processing, administrative support, microsoft office, production environment, supervisory skills, paralegal skills, Mail sorting, Ms office suite, Legal compliance
*Top Skills Details*
mail processing,administrative support,microsoft office,production environment,supervisory skills
*Additional Skills & Qualifications*
MUST:
- 2 years experience leading a team
- HS Diploma / GED or equivalent
- Able to stand for multiple hours at a time
- Task orientated / Able to work in a fast paced environment
- High level of attention to detail
PLUS:
- Bilingual in Spanish
- Experience from the legal field
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Dublin,OH.
*Application Deadline*
This position is anticipated to close on Mar 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $23 - $25
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