What are the responsibilities and job description for the Merchant Services Account Manager position at TEKsystems?
*Join our team!!*
**Must live in Tempe, AZ or surrounding area**
*Work Environment*
o Office setting - Tempe, AZ, 85281
o Hours: Monday - Friday 8 hour shift starting at 6am or 7am
*Job Description*
This role is to provide exceptional service to Agents and Partner Offices, work with our on-site technical and customer support staff, ensure exceptional client service and bring resolution to open issues and inquiries. Our Agents and Partners leverage our Agent Relations team to obtain information for their portfolios, merchant accounts, tickets, products and solutions. We are responsible to provide answers, bridge knowledge gaps, solution issues and inquiries, provide training and support as well as proactively recommend ways to streamline operational efficiencies. The ideal candidate should have an understanding that our Agents & Partners' success is also our success. Being able to work in a collaborative and highly motivated environment is critical. Ultimately, you will be a person our Agents & Partners trust. They will rely on you to provide timely and accurate solutions to their support and merchant-portfolio related concerns.
*Pay and Benefits*
The pay range for this position is $26.44 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Tempe,AZ.
*Application Deadline*
This position is anticipated to close on May 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**Must live in Tempe, AZ or surrounding area**
*Work Environment*
o Office setting - Tempe, AZ, 85281
o Hours: Monday - Friday 8 hour shift starting at 6am or 7am
*Job Description*
This role is to provide exceptional service to Agents and Partner Offices, work with our on-site technical and customer support staff, ensure exceptional client service and bring resolution to open issues and inquiries. Our Agents and Partners leverage our Agent Relations team to obtain information for their portfolios, merchant accounts, tickets, products and solutions. We are responsible to provide answers, bridge knowledge gaps, solution issues and inquiries, provide training and support as well as proactively recommend ways to streamline operational efficiencies. The ideal candidate should have an understanding that our Agents & Partners' success is also our success. Being able to work in a collaborative and highly motivated environment is critical. Ultimately, you will be a person our Agents & Partners trust. They will rely on you to provide timely and accurate solutions to their support and merchant-portfolio related concerns.
*Pay and Benefits*
The pay range for this position is $26.44 - $31.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Tempe,AZ.
*Application Deadline*
This position is anticipated to close on May 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $26 - $31
