What are the responsibilities and job description for the Network Administrator position at TEKsystems?
TEKsystems is looking to add an additional operations support technician (OTRC) to their Midstream OT support team. Previous experience with a NOC, with Cisco Routing and Switching, are required. Experience with Network Monitoring tools like Solar Winds and ITSM / ticking systems like ServiceNow are a plus. There is an active project transitioning the entire org to SolarWinds Orion. Staff must possess reasonable communication skills as they will work directly with non-technical business clients and field / system / network engineers. Experience with system administration is a plus. In Q1 the OTRC team has started incorporating basic system support (troubleshooting, patching). Prefer a candidate who has knowledge in both networking and server administration. The staff must be proactive, self-starting, and able to work with minimum supervision.
- This team does work panama schedule. This would be 2nd shift from 10am-10pm.
- Support day-to-day operations, focusing on up-time, availability and security
- Diagnose and troubleshoot equipment, hardware, network, and software related issues in a timely manner
- Proactively initiate incident management process
- Create tickets, logs and reports that document actions taken and any information collected
- Perform systems administration, maintenance and support of infrastructure
- Track incident management of proactive and reactive issues through the trouble ticket system
- Coordinate NOC activities with field operations to diagnose and fix faults across the entire network.
- Conduct preventative maintenance for all network systems and services
- Monitor the network systems and applications for events and outages, create and route tickets to the appropriate engineering teams, and communicate events and outages to management
- Support local field operations with maintenance activities
- Work with team to maintain standard operating procedures (SOP)
- Pay and Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off / Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- Application Deadline
Candidate will understand how to use ticketing systems, understand information displayed in red light / green light dashboards, and follow documented troubleshooting processes. Typical roles will focus heavily on tasks such as verifying power to network devices, engaging carriers for circuit support, verifying service is fully restored and escalating to higher tiers as needed. A general understanding of network topologies would be useful.
Responsibilities :
Nice to have :
Microsoft or other server administration certification
Or relevant server administrative experience (such as active directory, group policy, DNS, power shell, etc.)
The pay range for this position is $35.00 - $40.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
This is a fully onsite position in San Antonio,TX.
This position is anticipated to close on Feb 7, 2025.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $35 - $40
