What are the responsibilities and job description for the Operations Coordinator position at TEKsystems?
*Job Description:*
The Operations Coordinator is responsible for managing all tasks before information is relayed to warehouse teams. This role involves coordination with customer service, retail teams, and call center members. Key responsibilities include:
* Handling patient phone calls, including troubleshooting equipment, evaluating current oxygen systems, and scheduling.
* Collaborating with hospice partners to arrange deliveries and pick-ups.
* Assisting walk-in patients with equipment delivery and returns.
* Coordinating routing and dispatch with drivers and warehouse teams.
* Utilizing Microsoft 365 (Teams, email, etc.) with a high level of proficiency.
* Working either in the dispatch office within the warehouse or in a cubicle, depending on space availability.
*Additional Skills & Qualifications:*
* Team player mindset
* Previous customer service experience
* Strong understanding of computer programs, with all communication conducted on Teams
* Preference to Healthcare experience
* Preference to candidates with dispatching experience
*Employee Value Proposition (EVP):*
* Opportunities to earn commission once hired
* Large company with a presence across the United States
* Comprehensive benefits package including 401k match, health, dental, and vision insurance
* 10 shares of company stock for each employee
* 10 days of PTO in the first year
* Regular provision of food and snacks for employees and recognition of achievements
*Work Environment:*
* Onsite, Monday to Friday, 8:30 AM - 5:30 PM
*Pay and Benefits*
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in New Berlin,WI.
*Application Deadline*
This position is anticipated to close on Mar 19, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Operations Coordinator is responsible for managing all tasks before information is relayed to warehouse teams. This role involves coordination with customer service, retail teams, and call center members. Key responsibilities include:
* Handling patient phone calls, including troubleshooting equipment, evaluating current oxygen systems, and scheduling.
* Collaborating with hospice partners to arrange deliveries and pick-ups.
* Assisting walk-in patients with equipment delivery and returns.
* Coordinating routing and dispatch with drivers and warehouse teams.
* Utilizing Microsoft 365 (Teams, email, etc.) with a high level of proficiency.
* Working either in the dispatch office within the warehouse or in a cubicle, depending on space availability.
*Additional Skills & Qualifications:*
* Team player mindset
* Previous customer service experience
* Strong understanding of computer programs, with all communication conducted on Teams
* Preference to Healthcare experience
* Preference to candidates with dispatching experience
*Employee Value Proposition (EVP):*
* Opportunities to earn commission once hired
* Large company with a presence across the United States
* Comprehensive benefits package including 401k match, health, dental, and vision insurance
* 10 shares of company stock for each employee
* 10 days of PTO in the first year
* Regular provision of food and snacks for employees and recognition of achievements
*Work Environment:*
* Onsite, Monday to Friday, 8:30 AM - 5:30 PM
*Pay and Benefits*
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in New Berlin,WI.
*Application Deadline*
This position is anticipated to close on Mar 19, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20
