What are the responsibilities and job description for the Patient Service Coordinator position at TEKsystems?
One of the largest medical groups in the state of Connecticut is looking to add a *Patient Service Coordinator* to their office in Bridgeport, CT! The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
*Responsibilities:*
* Warmly greets and registers arriving patients.
* Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
* Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
* Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
* Collects co-payments and office charges as needed and explains office payment billing policies to patients.
* Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
Additional Details:
Shift- Mon-Friday, 8:00am-5:00pm
*Qualifications:*
* High school diploma or equivalent preferred
* Relevant experience in a fast-paced medical office highly preferred.
* Epic experience preferred.
* Positive, customer-focused approach, with commitment to providing excellent patient care.
* Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
* Proven ability to work effectively in a team environment.
* Excellent verbal communication skills.
* Strong computer skills. Solid working knowledge of Microsoft Office software.
* Basic working knowledge of medical terminology.
* Ability to travel independently to satellite offices with or without advanced notice.
* Strong working knowledge of insurance requirements.
*Pay and Benefits*
The pay range for this position is $18.00 - $21.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bridgeport,CT.
*Application Deadline*
This position will be accepting applications until Jan 30, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Responsibilities:*
* Warmly greets and registers arriving patients.
* Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
* Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
* Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
* Collects co-payments and office charges as needed and explains office payment billing policies to patients.
* Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
Additional Details:
Shift- Mon-Friday, 8:00am-5:00pm
*Qualifications:*
* High school diploma or equivalent preferred
* Relevant experience in a fast-paced medical office highly preferred.
* Epic experience preferred.
* Positive, customer-focused approach, with commitment to providing excellent patient care.
* Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
* Proven ability to work effectively in a team environment.
* Excellent verbal communication skills.
* Strong computer skills. Solid working knowledge of Microsoft Office software.
* Basic working knowledge of medical terminology.
* Ability to travel independently to satellite offices with or without advanced notice.
* Strong working knowledge of insurance requirements.
*Pay and Benefits*
The pay range for this position is $18.00 - $21.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bridgeport,CT.
*Application Deadline*
This position will be accepting applications until Jan 30, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $18 - $21
