What are the responsibilities and job description for the Power BI Support Engineer position at TEKsystems?
This role is HYBRID in the following locations -
* Las Colinas, Texas
* Charlotte, NC
* Redmond, Washington
*Description*
Power BI JD:
1. Candidate should have overall experience with knowledge of Power BI and SQL along with basic knowledge on SSRS. Knowledge of SSAS and SSIS will be an added advantage.
2. Should have good knowledge of Power BI Desktop, Power BI Service, gateways, Power BI administration, etc.
3. Strong Communication skills both written and oral.
4. Strong ability to communicate clearly and professionally with end users.
5. Strong ability to understand complex issues in an often-ambiguous environment.
6. Experience in Technical support projects and handling customers. Should have worked in customer support projects in the past.
7. Performing Root Cause analysis and resolving customer reported issues within the defined SLA.
8. Strong ability to analyze, interpret and communicate technical errors and solutions.
9. Strong email writing skills. Should be able to write detailed emails with excellent presentation.
10. Ability to act as a bridge between the end user and engineering teams to troubleshoot and resolve issues.
11. Should have strong ability to handle escalations, involve the right parties and deescalate the situations. Cross Team collaboration. Passion for technology and customer support.
12. Enthusiasm to upgrade technology from time to time.
*Skills*
Technical support, Troubleshooting, power bi, azure, Microsoft Fabric
*Top Skills Details*
Technical support,Troubleshooting,power bi,azure,Microsoft Fabric
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $45.00 - $47.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Charlotte,NC.
*Application Deadline*
This position will be accepting applications until Jan 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* Las Colinas, Texas
* Charlotte, NC
* Redmond, Washington
*Description*
Power BI JD:
1. Candidate should have overall experience with knowledge of Power BI and SQL along with basic knowledge on SSRS. Knowledge of SSAS and SSIS will be an added advantage.
2. Should have good knowledge of Power BI Desktop, Power BI Service, gateways, Power BI administration, etc.
3. Strong Communication skills both written and oral.
4. Strong ability to communicate clearly and professionally with end users.
5. Strong ability to understand complex issues in an often-ambiguous environment.
6. Experience in Technical support projects and handling customers. Should have worked in customer support projects in the past.
7. Performing Root Cause analysis and resolving customer reported issues within the defined SLA.
8. Strong ability to analyze, interpret and communicate technical errors and solutions.
9. Strong email writing skills. Should be able to write detailed emails with excellent presentation.
10. Ability to act as a bridge between the end user and engineering teams to troubleshoot and resolve issues.
11. Should have strong ability to handle escalations, involve the right parties and deescalate the situations. Cross Team collaboration. Passion for technology and customer support.
12. Enthusiasm to upgrade technology from time to time.
*Skills*
Technical support, Troubleshooting, power bi, azure, Microsoft Fabric
*Top Skills Details*
Technical support,Troubleshooting,power bi,azure,Microsoft Fabric
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $45.00 - $47.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Charlotte,NC.
*Application Deadline*
This position will be accepting applications until Jan 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $45 - $47
