What are the responsibilities and job description for the Property And Casualty Insurance Agent position at TEKsystems?
TEKsystems is seeking remote *Licensed customer service agents* to join our clients team *REMOTE.* This role requires an *ACTIVE General/Commercial Lines *license in Property and Casualty.
*Description*
Address policyholder service inquiries via phone and email, such as certification, billing, policy modifications, etc.
Document all customer interactions clearly and accurately in our systems.
Meet case volume targets as set by Service Leadership.
Exhibit professionalism in all phone and email communications.
Acquire in-depth knowledge of THREE's product, processes, and compliance standards.
Collaborate with teammates via phone, email, and Slack to fulfill service request and exchange knowledge
*Skills & Qualifications*
2 years' experience in call center or similarly fast-paced customer service environment
At minimum, 2 years of schooling toward a Bachelor degree or achieved an Associates degree
Experience in the insurance industry is a plus
Active P&C license required
Strong computer skills, preferably with experience using:
Microsoft Outlook
Videoconferencing tools (e.g. Zoom, Teams)
CRM platforms (e.g. Salesforce)
Comfortable with new technology and willingness to learn new systems quickly
Ability to take phone calls and answer emails for up to 8 hours a day
Ability to receive and immediately apply coaching and feedback.
*Pay and Benefits*
The pay range for this position is $21.71 - $21.71/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on May 8, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Description*
Address policyholder service inquiries via phone and email, such as certification, billing, policy modifications, etc.
Document all customer interactions clearly and accurately in our systems.
Meet case volume targets as set by Service Leadership.
Exhibit professionalism in all phone and email communications.
Acquire in-depth knowledge of THREE's product, processes, and compliance standards.
Collaborate with teammates via phone, email, and Slack to fulfill service request and exchange knowledge
*Skills & Qualifications*
2 years' experience in call center or similarly fast-paced customer service environment
At minimum, 2 years of schooling toward a Bachelor degree or achieved an Associates degree
Experience in the insurance industry is a plus
Active P&C license required
Strong computer skills, preferably with experience using:
Microsoft Outlook
Videoconferencing tools (e.g. Zoom, Teams)
CRM platforms (e.g. Salesforce)
Comfortable with new technology and willingness to learn new systems quickly
Ability to take phone calls and answer emails for up to 8 hours a day
Ability to receive and immediately apply coaching and feedback.
*Pay and Benefits*
The pay range for this position is $21.71 - $21.71/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on May 8, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $22
