What are the responsibilities and job description for the REMOTE Bilingual Spanish Call Center Representative position at TEKsystems?
*BILINGUAL SPANISH - CALL CENTER REPRESENTATIVE*
*100% REMOTE - EST*
*CALL CENTER HOURS OF OPERATION ARE 7 DAYS A WEEK 9AM-9PM EASTERN TIME*
*YOU MUST BE FLEXIBLE BETWEEN 9AM-9PM 7 DAYS A WEEK (A 5 DAY 40 HOUR WORK WEEK WILL BE ASSIGNED TO YOU)*
Our client, a leading healthcare technology firm is seeking a *Bilingual-Spanish Call Center Agents *to join their team, *REMOTELY*! *(**East Coast Preferred**)*
*Job Details: *
* Equipment Provided
* Jan 2025 Start Date
* Pay: $17/hr
* Benefits Offered
* Qualifications:*
* Must be fully fluent/bilingual Spanish/English
* Need Call Center and Spanish speaking exp in job
* Healthcare experience preferred!
* *Must have open flexibility to work any day of the week between 9AM-9PM, including weekends - no preferences accepted*
* *No time off during 4-week training!*
* *Must be available to work some holidays*
*Job Summary:*
* Place and field calls, chats, SMS or emails
* Communicate with contacts in a professional and empathetic manner
* Collect and record information in the CRM
* Provide contacts with approved information and, if appropriate, refer them to additional resources
* Follow script. Representatives are not permitted to deviate from the script or provide information that is not included in the script.
*Work environment:*
* 100% Remote
* Equipment Provided
* 4 week training Mon-fri - 9am-5pm
* Hours: ***9am- 9pm EST 7 days a week - will provide permanent schedules post training***
*Pay and Benefits*
The pay range for this position is $15.00 - $17.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan * Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Jan 31, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*100% REMOTE - EST*
*CALL CENTER HOURS OF OPERATION ARE 7 DAYS A WEEK 9AM-9PM EASTERN TIME*
*YOU MUST BE FLEXIBLE BETWEEN 9AM-9PM 7 DAYS A WEEK (A 5 DAY 40 HOUR WORK WEEK WILL BE ASSIGNED TO YOU)*
Our client, a leading healthcare technology firm is seeking a *Bilingual-Spanish Call Center Agents *to join their team, *REMOTELY*! *(**East Coast Preferred**)*
*Job Details: *
* Equipment Provided
* Jan 2025 Start Date
* Pay: $17/hr
* Benefits Offered
* Qualifications:*
* Must be fully fluent/bilingual Spanish/English
* Need Call Center and Spanish speaking exp in job
* Healthcare experience preferred!
* *Must have open flexibility to work any day of the week between 9AM-9PM, including weekends - no preferences accepted*
* *No time off during 4-week training!*
* *Must be available to work some holidays*
*Job Summary:*
* Place and field calls, chats, SMS or emails
* Communicate with contacts in a professional and empathetic manner
* Collect and record information in the CRM
* Provide contacts with approved information and, if appropriate, refer them to additional resources
* Follow script. Representatives are not permitted to deviate from the script or provide information that is not included in the script.
*Work environment:*
* 100% Remote
* Equipment Provided
* 4 week training Mon-fri - 9am-5pm
* Hours: ***9am- 9pm EST 7 days a week - will provide permanent schedules post training***
*Pay and Benefits*
The pay range for this position is $15.00 - $17.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan * Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Jan 31, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $15 - $17
