What are the responsibilities and job description for the Service Technician (Savannah GA) position at TEKsystems?
*Responsibilities include:*
* Installing add-on devices to existing customer security systems.
* Addressing service tickets for customers with prior security alarm experience.
*Training Schedule:*
* Week 1: Complete LMS training classes on-site at a branch office.
* Week 2: Field training week, observing a senior technician.
* Week 3: Hands-on equipment training, performing installations under senior technician supervision.
* Weeks 4-5: Continued training until the new hire can work independently.
*Day-to-Day Duties:*
* Install and program burglar alarms, CCTV (IP & Analog), DVRs, and access control systems for residential customers.
* Install window breaks, door units, and smoke detectors.
* Troubleshoot signal issues to ensure proper alarm function.
* Interact with customers on-site, providing hands-on support and customer care.
* Test and verify equipment signals.
* Train customers on equipment use, connectivity, and address any additional needs.
* Complete necessary customer paperwork for each job.
* Account for all parts used before closing out jobs with the dispatch center.
* Maintain accurate truck inventory of products.
* Provide top-quality customer service.
*Skills:*
* Customer service skills
* Installation of Cat6, wiring, low voltage, cable, telecom, construction, mounting, alarms, cabling, cable pulling, Cat5, electrical, electronics, security, alarm systems, CCTV, access control, and alarm installation.
*Tools Needed:*
* 6-foot ladder (Little Giant foldable ladder if driving a sedan)
* Screwdrivers (preferably an electric drill)
* Wire cutters
* Hand sheetrock saw
*PPE Kit:*
* Personal Protective Equipment provided by TEKsystems.
*Uniform:*
* Uniform polo shirts provided by TEKsystems.
*Pay and Benefits*
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Savannah,GA.
*Application Deadline*
This position is anticipated to close on Apr 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* Installing add-on devices to existing customer security systems.
* Addressing service tickets for customers with prior security alarm experience.
*Training Schedule:*
* Week 1: Complete LMS training classes on-site at a branch office.
* Week 2: Field training week, observing a senior technician.
* Week 3: Hands-on equipment training, performing installations under senior technician supervision.
* Weeks 4-5: Continued training until the new hire can work independently.
*Day-to-Day Duties:*
* Install and program burglar alarms, CCTV (IP & Analog), DVRs, and access control systems for residential customers.
* Install window breaks, door units, and smoke detectors.
* Troubleshoot signal issues to ensure proper alarm function.
* Interact with customers on-site, providing hands-on support and customer care.
* Test and verify equipment signals.
* Train customers on equipment use, connectivity, and address any additional needs.
* Complete necessary customer paperwork for each job.
* Account for all parts used before closing out jobs with the dispatch center.
* Maintain accurate truck inventory of products.
* Provide top-quality customer service.
*Skills:*
* Customer service skills
* Installation of Cat6, wiring, low voltage, cable, telecom, construction, mounting, alarms, cabling, cable pulling, Cat5, electrical, electronics, security, alarm systems, CCTV, access control, and alarm installation.
*Tools Needed:*
* 6-foot ladder (Little Giant foldable ladder if driving a sedan)
* Screwdrivers (preferably an electric drill)
* Wire cutters
* Hand sheetrock saw
*PPE Kit:*
* Personal Protective Equipment provided by TEKsystems.
*Uniform:*
* Uniform polo shirts provided by TEKsystems.
*Pay and Benefits*
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Savannah,GA.
*Application Deadline*
This position is anticipated to close on Apr 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $17 - $20
