What are the responsibilities and job description for the ServiceNow Developer position at TEKsystems?
The ServiceNow Developer will be responsible for the configuration and acceptable customization of the ServiceNow platform. The developer will assist in requirements gathering, innovative designs, configuring and customizing (when necessary) the ServiceNow platform to support internal and external workflows. The ideal candidate is a seasoned ServiceNow Developer who can work closely with the ServiceNow administrators, process owners and other technology teams to implement a stable and performant baseline platform. The ServiceNow Developer will also need a strong ability to multi-task between growth projects, maintenance projects, and assist in resolving current open issues.
- Responsible for the development and integration of the platform with external partners to drive operational automation and efficiency
- Lead the development of business process integrations into our ServiceNow instance, including ITBM, GRC, HR Delivery, CSM, and ITSM
- Lead the coordination, design, and execution of integrating standard LDAP & 3rd party apps into the ServiceNow environment.
- Implement scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow
- Customize workflows, code business rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
- Develop scripts and codes for API's and webservice integrations
- Configure roles, permissions, business rules, and UI policies for ServiceNow
- Complete functional/technical designs and associated estimates to meet defined requirements
- Lead development in an Agile methodology
- Work with administrators and process owners to solution business process workflows using the baseline ServiceNow configurations
- Assist with ServiceNow resources on patching, hotfixes, platform upgrades, platform testing related to new and existing platform capabilities/functionality
- Assist with standard daily, weekly, monthly maintenance, and overall system health checks
- Assist with routine set updates within the system for all changes made
- Maintain design documentation (requirements, design documents, build, deployment, install guides) and process standards along with regular audits to validate accuracy
- Stay up to date with the latest releases and product enhancements
- Present new product developments to key stakeholders
*Top Skills Details*
ServiceNow, CMDB, ITSM, ITIL
*Additional Skills & Qualifications*
Bachelor's degree or the equivalent combination of education and 5 years work experience
ServiceNow Developer certification
ITIL v3 certification highly preferred
Ability to develop/configure and enhance core applications including, but not limited to, platform UIs, service portal, mobile app, tables, forms, lists, catalogs, workflows, roles, properties, business rules, ACLs, dashboards, homepages, and reports
Strong ability to design, build and deliver workflows and service catalog items
Strong understanding of CSDM and CMDB, including integrating, importing data using asset discovery tools
Advanced understanding of the use of development, test, and production environments
Expert in update set creation and system cloning
Skilled in developing custom end-user Service Portals through the internal design process
Knowledgeable of customizing email notification templates, SLA definitions, and form fields
Experience in Agile/Scrum development cycle environments
*Pay and Benefits*
The pay range for this position is $51.00 - $67.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Fort Mill,SC.
*Application Deadline*
This position will be accepting applications until Jan 31, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Responsible for the development and integration of the platform with external partners to drive operational automation and efficiency
- Lead the development of business process integrations into our ServiceNow instance, including ITBM, GRC, HR Delivery, CSM, and ITSM
- Lead the coordination, design, and execution of integrating standard LDAP & 3rd party apps into the ServiceNow environment.
- Implement scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow
- Customize workflows, code business rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
- Develop scripts and codes for API's and webservice integrations
- Configure roles, permissions, business rules, and UI policies for ServiceNow
- Complete functional/technical designs and associated estimates to meet defined requirements
- Lead development in an Agile methodology
- Work with administrators and process owners to solution business process workflows using the baseline ServiceNow configurations
- Assist with ServiceNow resources on patching, hotfixes, platform upgrades, platform testing related to new and existing platform capabilities/functionality
- Assist with standard daily, weekly, monthly maintenance, and overall system health checks
- Assist with routine set updates within the system for all changes made
- Maintain design documentation (requirements, design documents, build, deployment, install guides) and process standards along with regular audits to validate accuracy
- Stay up to date with the latest releases and product enhancements
- Present new product developments to key stakeholders
*Top Skills Details*
ServiceNow, CMDB, ITSM, ITIL
*Additional Skills & Qualifications*
Bachelor's degree or the equivalent combination of education and 5 years work experience
ServiceNow Developer certification
ITIL v3 certification highly preferred
Ability to develop/configure and enhance core applications including, but not limited to, platform UIs, service portal, mobile app, tables, forms, lists, catalogs, workflows, roles, properties, business rules, ACLs, dashboards, homepages, and reports
Strong ability to design, build and deliver workflows and service catalog items
Strong understanding of CSDM and CMDB, including integrating, importing data using asset discovery tools
Advanced understanding of the use of development, test, and production environments
Expert in update set creation and system cloning
Skilled in developing custom end-user Service Portals through the internal design process
Knowledgeable of customizing email notification templates, SLA definitions, and form fields
Experience in Agile/Scrum development cycle environments
*Pay and Benefits*
The pay range for this position is $51.00 - $67.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Fort Mill,SC.
*Application Deadline*
This position will be accepting applications until Jan 31, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $51 - $67
