What are the responsibilities and job description for the Technical Service Technician position at TEKsystems?
We are looking for a Technical Service Technician to join our team at TEKsystems in Muscatine, IA. This individual will be responsible for providing technical support to our clients and ensuring seamless delivery of services.
The ideal candidate will have previous experience supporting technology for users with a focus on customer service. They will work closely with our team to troubleshoot and resolve technical issues.
Responsibilities:
- Provide technical assistance to end-users with hardware, software, and network-related issues.
- Assist in troubleshooting and resolving technical problems.
- Document and track technical issues and resolutions.
- Collaborate with the IT team to implement new technologies and improve existing systems.
Requirements:
- Previous experience in IT support or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
What We Offer:
- Competitive hourly rate.
- Opportunity for professional growth and development.
- Collaborative and dynamic work environment.
