What are the responsibilities and job description for the Data Entry Specialist position at TekTree Inc.?
Job Title: Data Entry Associate
Location: East Syracuse NY 13057
Duration: 24 Months Contract
Max Pay: $19.50/hr on W2
Position comments:Shifts starts promptly at 8 a.m.; ends at 5 p.m. with an hour lunch at 12:00 p.m., Monday through Friday
Job Description :Performs low-volume data entry (including sales order entry), performs basic management of electronic files, accesses information from a computer and/or maintains a computer database, enters data for envelopes, labels, form letters and correspondence, formats and produces documents, and assists/conducts data field accuracy compliance.
Required Skill Set :Clerk/Customer Service Representative
- Provide customer warranty information
- Make corrections to product registrations as needed by homeowners, dealers, or distributors
- Refer customer to correct person/team when not a registration issue
- Process high volume of cases/claims
- Excellent verbal and written communication skills
- Dependability and a strong work ethic is imperative to this position
- Ability to navigate several open internet tabs on multiple monitors
- Computer experience to include simple tasks like copy/paste, find, google search, etc.
- Data Entry (web-based applications)
- Attention to Detail (accuracy)
- Ability to multi-task
- Ability to interpret and follow standard work instructions and job aids
- Provide customer warranty information
- Provide accurate information regarding our products, and company policies.
- Resolve customer issues effectively, ensuring customer satisfaction.
- Escalate complex issues to senior team members or management when necessary.
- Meet individual and team performance targets, customer satisfaction, and quality metrics.
- Participate in training and development sessions to improve knowledge and performance.
- Collaborate with colleagues and departments to provide solutions to customer problems.
Education Qualification :
Minimum High School Diploma or equivalent
Job Type: Contract
Pay: $19.50 - $21.00 per hour
Benefits:
- 401(k) matching
Schedule:
- 8 hour shift
Ability to Commute:
- East Syracuse, NY 13057 (Required)
Ability to Relocate:
- East Syracuse, NY 13057: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21
