What are the responsibilities and job description for the AD and Exchange Admin position at TekWissen LLC?
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: AD and Exchange Admin
Work Location: Shelton,CT
Job Type: Contract
Work Type: Remote
Duration: 8 Months
Job Description/ Responsibilities:
Exchange On-Prem and Exchange Online Administration:
- Ensure email services are stable, secure, and available across various Business Units (BU's) at Arch:
- Installing Exchange and setting up Exchange orgs from scratch or upgrading from MS Exchange 2013 to 2016 to 2019 .
- Support multiple Hybrid Exchange environments syncing to one Multi Geo O365 tenant.
- Perform mailbox data migrations during Merger and acquisition or internal transfer of employees.
- Develop strategic plans for Mail flow routing, Journaling, Email retention policies, Role based access control, etc.
- Support merger and acquisitions to lead complex Exchange, O365 tenant and AD integrations/migrations.
- Troubleshooting complex Mail flow scenarios to resolve P1/P2 tickets across various technologies.
- Review and suggest strategic improvements
Active Directory:
- Plan and Deploy AD Sites and Services, Promote/Demote Domain Controllers
- AD user migration using ADMT and Quest
- Support Multiple AD forests and trust between them
- Automate AD health checks, Identity Lifecyle management, etc.
- Setup, configure and administer Quest Change auditor
- Setup and review AD health assessments to remediate any Vulnerabilities
- Setup and support Active Directory Certificate Services.
- Troubleshoot AD replication and Entra connect sync issues
O365/Entra AD:
- Setup and troubleshoot Entra Conditional access policies
- Configure Privileged Identity Manager to administer various AAD Roles
- Create enterprise apps to setup SSO with third party vendors.
- Setup Multifactor Authentication
- Assign/reassign various O365 licenses and enable relevant services within the O365 licenses
- Create and manage service principals and OAuth app registrations
Email Gateway (Mimecast) Administration:
- Build new Mimecast tenant with standard gateway configuration.
- Develop and manage email gateway policies
- Work in co-ordination with Mimecast and corporate information security to improve security posture.
- Document standards and schedule KT sessions with service desk teams.
Automation:
- Develop PowerShell scripts to help automate routine tasks, monitor and generate reports on various workloads (EXO, Azure AD, Teams, SPO, O365 licensing, etc.).
- Working experience with GitHub and YAML configuration.
- Terraform experience a plus
Responsibilities:
- Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality.
- Follow all set procedures to the change management system
- Develop capacity forecasts for managed environments and prevent problems prior to outages
- Serve as an escalation point and provide guidance and direction for the resolution of escalated issues and/or complex production, application or system problems
- Must be able to accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours
Required Skills/Experience:
- A minimum of 5 years of relevant experience supporting Microsoft Exchange On-Prem and Exchange Online
- 5 years of relevant practical experience managing/troubleshooting email Gateway solutions, Mimecast preferred.
- 5 years of strong PowerShell automation and advanced active directory experience
- Knowledge of Kerberos, LDAP, Active Directory, ADFS, DNS, DHCP.
- Very good knowledge of Azure AD, Conditional Access, MFA, O365 licensing etc.
- Expert knowledge of Windows servers, Active Directory, ADFS, GPOs in a Windows Server 2012 R2 and 2016 environment
Desired Skills/Experience:
- Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels
- Effectively use teamwork to contribute to a high morale/high-performance team culture, leading by example
- Demonstrate the ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team
- Effective team player and collaborator
- Strong skills in prioritization and reprioritization to react to a dynamic environment as Arch continues to evolve
- Excellent interpersonal and communication skills, including strong listening skills
- Ability to effectively communicate business and technical information to audiences with varying backgrounds
- Ability to communicate with offshore teams and technical development teams
- Good documentation and presentation skills
- Ability to interact with management in a professional manner
Education:
- Technical degree or certifications preferred but not required
- Industry specific training or designation a plus
TekWissen Group is an equal opportunity employer supporting workforce diversity.
