What are the responsibilities and job description for the Application Monitoring Engineer position at TekWissen LLC?
Job Description
Job Description
Overview :
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title : Application Monitoring Engineer
Work Location : Westerville, OH
Job Type : Contract
Work Type : Onsite
Duration : 3 Months
Job Description / Responsibilities :
Focus on server and application (APM) monitoring tools like AppDynamics, Thousand Eyes, SolarWinds
Application Performance Monitoring (APM) & Real-Time User Monitoring (RUM) : Utilize APM tools to monitor application performance, ensuring system health and responsiveness.
Utilize Real-Time User Monitoring (RUM) to track and understand the client experience and improve user satisfaction.
Cloud Monitoring (Azure) : Monitor cloud-based infrastructure, specifically within Azure Cloud environments. Ensure proper monitoring of cloud-hosted applications and services, optimizing performance, scalability, and reliability in cloud environments.
Monitoring Tools Management : Oversee the setup, management, and maintenance of monitoring tools, including DataDog, Dynatrace, SolarWinds, NetBrain, LiveNX, AppDynamics, Thousand Eyes, and Cimtrak
Research & Development : Perform independent research to continuously improve monitoring capabilities and tools. Collaborate with the development and operations teams to understand needs and deliver efficient monitoring solutions.
Issue Identification : Monitor for potential issues such as outages, downtime, and device failures. Proactively identify and address issues to maintain optimal system performance.
Tool Configuration & Development : Assist in configuring tools and setting up monitoring alerts and reports. While not a primary developer, you should be comfortable developing basic scripts to automate processes and address gaps in monitoring.
Collaboration & Communication : Communicate with various teams to bring new capabilities to light and align monitoring with business requirements.
Support team members and contribute to best practices in monitoring and alerting.
Experience with Monitoring Tools : Deep understanding of monitoring tools such as AppDynamics / Thousand Eyes / Dynatrace, DataDog, NetBrain, LiveNX. Familiarity with SolarWinds or Cimtrak is a plus.
Scripting Skills : Proficiency in scripting languages, particularly Unix / Linux scripts and PowerShell.
Experience in Tool Management : Experience managing monitoring tools, understanding what needs to be monitored, and being able to configure tools accordingly, even though you are not the end user of the tool.
Tool Integration Knowledge : Understanding of how different monitoring tools integrate with existing infrastructure and workflows, providing solutions that enhance overall monitoring performance.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
