What are the responsibilities and job description for the Process Improvement Analyst Sr. position at TekWissen LLC?

Job Description

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American organization that operates Texas's electrical grid, the Texas Interconnection, which supplies power to more than 25 million Texas customers and represents 90 percent of the state's electric load. Our client is the first independent system operator (ISO) in the United States and one of nine ISOs in North America. Our client works with the Texas Reliability Entity (TRE), one of eight regional entities within the North American Electric Reliability Corporation (NERC) that coordinate to improve reliability of the bulk power grid. Our client is a membership-based 501(c) nonprofit corporation, and its members include consumers, electric cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipally owned electric utilities.

Job Title : Process Improvement Analyst Sr.

Location : Taylor, TX 76574

Duration : 9 Months

Job Type : Contract

Work Type : Onsite

JOB SUMMARY :

Using Lean Six Sigma methodologies, this position will collaborate with cross-functional teams to identify inefficiencies, streamline workflows, and implement impactful, sustainable solutions.
This position will champion continuous improvement initiatives, foster a culture of operational excellence, and ensure that improvements are aligned with business goals.
This position will use a data driven approach to track process effectiveness, efficiency, and generate metrics for continuous quality improvements.
This position will collaborate cross-functionally to implement best practices, standardize processes, and minimize risks with a continuous improvement mindset.

JOB DUTIES :

Understands and applies principles, theories and concepts related to the profession and Client's culture.

Exercises judgment within defined procedures and practices to determine appropriate action.

Impact is generally limited to specific assignments or projects.

May respond to inquiries and / or provide assistance and / or guidance to lower level workers.

ADDITIONAL JOB DUTIES :

Level Senior - Above

Identifies, develops, and leads initiatives to optimize processes using industry standard process improvement methodologies.

Assesses current processes and identifies opportunities for improvements of operational and deliver quality.

Partners with teams across the organization to implement data driven solutions, track progress, and recommend improvements.

Leads efforts related to process improvements, ensuring smooth transitions and stakeholder engagement.

Minimize potential risks in process changes and optimization initiatives, develops mitigation strategies, and actively manages risk during implementation

Collaborates with leadership and key stakeholders to ensure initiatives align with organizational priorities and deliver measurable results.

Tracks process effectiveness metrics and adjust process to optimize outcome for continuous quality improvements

Designs, develops, and maintains process workflows and process procedures

Designs, develops, maintains, and reports IT related metrics

EXPERIENCE :

Requires minimum 5 years job related work experience in excess of degree requirement

Requires minimum 5 years Process development, improvements, and tracking

Requires minimum 3 years' experience in Quality Assurance and Change Management

Requires minimum 3 years' experience in continuous improvement initiatives

Prefer experience in MS Power BI

Prefer experience in JIRA

Prefer experience in ServiceNow

EDUCATION :

Bachelor's Degree : Computer Science, MIS, Business Administration or related discipline (Required)

Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION :

Lean six sigma (preferred)

ITILv4 (preferred)

ISTQB (preferred)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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