Analyst

Title: Analyst

Work Location: New Hudson, MI, 48165

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Pay Rate: $31.00-31.00/Hourly/W2

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.

Job Description:

SUMMARY

• Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and
• overall quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Other duties may be assigned.
• Assist and support in the planning, coordinating, developing and implementing of approved projects which are Divisional and/or Corporate in scope in order to enhance the overall efficiency of operational procedures, methods, controls, and performance.
• Analyse, process and/or expedite operational transactions; this may include timely resolution of problems.
• Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
• Provide leadership team with status of projects; issue, communicate and recommend policy decisions to achieve project objectives.
• Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, presentations, letters communications and graphics.
• Assist personnel (both internal and external) by answering questions, supplying information and training.
• Represent department and division as requested on work groups and special assignments.
• Develop and maintain an effective working relationship with customers or partners.

EDUCATION AND/OR EXPERIENCE

• Bachelor's Degree in related field preferred.
• Two (2) to five (5) years' experience in related field is required.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability
• required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.