What are the responsibilities and job description for the Business Analyst position at TekWissen ®?
Overview
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.
Title: Business Analyst
Work Location: Detroit, MI, 48226
Duration: 24 Months
Job Type: Contract
Work Type: Hybrid
Dept: BCN Automated Group Rep
Engagement Description
Required Skills/Experience – The rest of the required skills/experience. Include:
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.
Title: Business Analyst
Work Location: Detroit, MI, 48226
Duration: 24 Months
Job Type: Contract
Work Type: Hybrid
Dept: BCN Automated Group Rep
Engagement Description
- Primary responsibility includes working closely with external customers who submit 834 membership files.
- Knowledge of the 834 HIPAA compliant file layout is highly desirable.
- Apply, analyse and manage 834 and membership business rules.
- Manage phone inquiries from external customers related to 834 customer inquiries.
- Analyze, process and/or expedite operational membership transactions; this may include timely resolution of problems.
- Provide leadership team with status of issues.
- Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, letters and communications.
- Assist personnel (both internal and external) by answering questions and supplying information.
- Develop and maintain an effective working relationship with customers or partners. Other duties may be assigned.
- High proficiency with Microsoft Suite primarily Outlook, Excel, Access, and Teams.
- Demonstrated skills including organizational (ability to prioritize multiple assignments), analytical (attention to detail), and interpersonal (written and oral, including internal and external contacts) are required.
- Ability to perform as a self-starter, with motivation to consistently produce high quality results is required.
Required Skills/Experience – The rest of the required skills/experience. Include:
- Bachelor’s Degree in related field preferred.
- Strong creative problem-solving skills are required.
- Demonstrated flexibility, self-discipline and ability to work independently, as well as within a group is required.
- Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent.
- Other related skills and/or abilities may be required to perform this job.
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
- Minimum of 2-5 years of Healthcare enrollment experience preferred.
- Working knowledge of the client operating systems/applications considered a plus (Facets, EOS, Macess).
- Knowledge of the 834 HIPAA compliant file layout is highly desirable.
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.
