What are the responsibilities and job description for the Computer Technician position at TekWissen ®?
Position: Computer Technician
FedEx Location: 100 Old County Circle, Windsor Locks, CT 06096
Duration: 12 months
Pay rate: $20.00 - $22.86 per hour
Job Type: Driving
Additional Notes:
- This is a driving job and ***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
- This is a 12 months contract position and there are possibilities to extend or contract to hire based on performance.
- Driving Required: 250-350 miles per week. Mileage will be reimbursed.
Key Responsibilities:
- As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Client Call Management system using Company provide phone.
- You will be working mostly for Dell Products – (So previous experience will be Plus).
- You will be travelling in a radius of 30 to 50 miles from the Pickup parts location.
- You need to take the Dell certifications training (Online) and complete the certifications. - free
Key Qualifications:
- 1 Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required
Salary : $20 - $23
