MOCI Process Specialist

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Title: MOCI Process Specialist

Location: East Moline, IL, 61244

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Visa sponsorship is not available, now or in the near future, for this position.

Job Description

Major Purpose

• Evaluates existing business processes, projects and/or initiatives; recommends business improvement opportunities. Leads the definition, development, and implementation of business process improvement projects and initiatives of moderate complexity.
• Assists with and/or leads resolution of business process issues and provides in-depth knowledge of business, processes and practices.
• Works without supervision while providing guidance to others.
• May serve as team lead or subject matter expert on a portion of the project.
  
  

Major Duties

• Interpret the business need and identify solution recommendations to business problems at a business unit level.
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Execute a communications plan within established internal communication systems and procedures.
• Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns.
• Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions.
• Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
• Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
• Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.
• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software.
• Also responsible for gathering and summarizing data for special reports.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  
  

Skills, Abilities, Knowledge

• Data Collection and Analysis
• Verbal Communication
• Adaptive Mindset
• Analyse Alternatives and Recommend Solutions
• Computer Skills
• Enterprise Readiness Assessment
• Perform Gap Analysis
• Planning and Organizing
• Policy and procedures
• Prioritizing
• Project Risk and Issue Management
• Analyse Current State/AS-IS State
• Business Case Contribution
• Business Requirements Analysis
• Commercial Acumen
• Define Future State/TO-BE State
• Negotiation
• Project Change Management
• Project Communications Management
• Project Tracking and Reporting
• Review and Reporting
• Risk Modeling
• Stakeholder Expectation Management
  
  

Education

• Bachelor's Degree or Equivalent Level
  
  

Work Experience

• Experienced practitioner able to work unsupervised (13 months to 3 years)
• Basic experience of coordinating the work of others (4 to 6 months)
• As a MOCI Process Specialist for the client, you will collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT.
• Provides management/leadership or consultation designed to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope.
• Typically involves multi-unit or division impact.
  
  

Additionally, The MOCI Process Specialist Will

• Works with experienced work teams to discover and implement large strategic objectives that are focused on business growth, process or product improvement, and/or to improve customer satisfaction or channel partner development.
• Participates, leads, or consults in the project planning process and ensures the project gains the necessary management approval.
• Ensures projects are developed with realistic outcomes, business objectives and customer satisfaction targets.
• Monitors ongoing project/program status and maintains communications with business unit leadership and affected stakeholders.
• Lead cross product testing including being a consultant for the development teams for automated testing scenarios
• Maintain test data for data consumers
• Training users on complex new functionality
• Assist with UX mock-up creation
• Assist with Audit Reporting and System security needs
• Analyse feedback received from end users to improve quality of automated and integration test scenarios
  
  

What Skills You Need

• 2 or more years of experience as working with a broad cross section of users
• 1 or more years of experience writing queries and using data gathering/retrieval tools such as SQL, Python, DataBricks, Tableau, etc
• Knowledge of various communication skills such as test writing, email, Microsoft Office and virtual training.
• Project Management Experience in less complex projects which consists of some or all the following criteria: 5 or less people on a project team, 1 to 2 disciplines involved, 1 to 2 facilities involved, and is determined on budget, revenues generated, and savings achieved
• A self-motivated individual with exceptional organization and commitment to the customer.
• Effective interpersonal communications, negotiation, and conflict resolution, both verbal and written.
• Ability and willingness to work flexible schedules (early morning/evening) when necessary to support global business needs.
• Fluent in English – verbal and written advanced communication skills.
• Ability and willingness to travel domestically and internationally, up to 10%.
  
  

What Makes You Stand Out

• Expert knowledge of MOCI and MOCI integrations
• Experience working within multicultural teams.
• Knowledge of the Enterprise Product Delivery Process (EPDP)
• Experience with Microsoft Sharepoint
  
  

TekWissen® Group is an equal opportunity employer supporting workforce diversity.