What are the responsibilities and job description for the Product Owner - Conversational AI position at TekWissen ®?
Title: Product Owner - Conversational AI
Work Location: Las Vegas, NV, 89158
Job Type: Contract
Work Type: Onsite
Duration: 6 Months
Pay Rate: $65 - 70/hr
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Description:
Responsibilities:
- Assist in applying Generative AI solutions to build pilots and products with high expectations on employee & guest satisfaction.
- Assist in building product journey from ideation, implementation, monitoring and reporting.
- Partner with the Product Owner to write user stories, guide product definitions, and conduct user testing alongside engineering, project and business teams.
- Use data, conversational analysis, industry knowledge, and technical understanding to analyse the performance of existing solutions and to develop future capabilities.
- Prioritize features and backlog/solutions based on product roadmap and strategy.
- Identify project dependencies to resolve sequence of development.
- Support development and execution of strategic roadmaps for product development in alignment with strategic vision in the AI & customer insights space.
- Assist Product owner in facilitating the resolution of complex risks, issues, and changes tied to initiatives and process with broad impact to their product or related group of products; managing and coordinating updates on risks, issues, and changes to ensure alignment with adjacent groups.
Qualifications:
- Experience in experimenting with Generative AI and Large Language Models, including prompt engineering and other methodologies.
- Knowledge of Agile and Scrum development methodologies and IT project management.
- Prior experience assisting product strategies, including feature prioritization, product road mapping, and requirements management.
- Highly organized, taking individual initiative and accountability for getting results.
- Solid technical understanding and skilled at articulation of complex product functionality to non-technical partners.
- Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.
- Recognize issues quickly and help to find a resolution through creative and effective problem solving.
- Proven relationship-builder with strong collaborative skills, partnering with business stakeholders.
- Engage in structured thinking in order derive substantial, data-driven insights.
- Excellent oral and written communication and presentation skills, including the ability to articulate complex issues in a simple, non-technical manner, to fluently bridge business and technical discussions, and to tailor communication to various audiences.
Required Skills:
- Microsoft Dynamics CRM
- Microsoft Dynamics CRM Mobile
- Dynamics 365 for Sales
- Microsoft Dynamics 365 CRM
- Dynamics 365 Configuration
- Dynamics 365 Data Migration
- Dynamics 365 Deployment
- Dynamics 365 Integration
- Dynamics 365 Copilot
Certifications (Nice to have/Not Required:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Salary : $65 - $70
