What are the responsibilities and job description for the Production Support Analyst/DevOps Analyst position at Tekwissen?

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American organization that operates Texas's electrical grid, the Texas Interconnection, which supplies power to more than 25 million Texas customers and represents 90 percent of the state's electric load. Our client is the first independent system operator (ISO) in the United States and one of nine ISOs in North America. Our client works with the Texas Reliability Entity (TRE), one of eight regional entities within the North American Electric Reliability Corporation (NERC) that coordinate to improve reliability of the bulk power grid. Our client is a membership-based 501(c) nonprofit corporation, and its members include consumers, electric cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipally owned electric utilities.

Job Title : Production Support Analyst / DevOps Analyst

Location : Taylor TX, 76574

Duration : 12 Months

Job Type : Contract

Work Type : Remote

Job Description :

The client is seeking an experienced Operations Analyst with hands-on experience supporting and operating modern integration applications in on-premises and public cloud environments.
Operates Integration solutions, either greenfield or reimplementation of existing solutions following client operating procedures and SDLC guidelines.
Works closely with internal technical teams to design, prototype, develop and maintain complex applications.
Performs proof of concepts to evaluate and prove out non-functional requirements and options.
Uses toolsets that adhere to the frameworks of the technical stack complying with the organization's standards.
Process changes, fixes, and requests; minimize the risk to the stability of the applications; and review, test and implement new application related tools or utilities as appropriate.
Provides technical support for the application suite and related interfaces.

JOB DUTIES

Develop and operate integration components.

Performs system integration and performance monitoring.

Continuously automates processes during operations.

Develops prototypes to prove out operational designs and delivery patterns.

Fosters collaboration with cross-functional teams including Architecture, Development, Operations, Compliance, Security, etc.

Understands and applies principles, theories and concepts related to the profession and client's culture.

Provides mentoring and guidance to other team members.

ADDITIONAL JOB DUTIES

Conveys team goals effectively through strong written and verbal communication skills.

Analyses current application process and recommend improvements.

Participates in review of high-level design.

Develops and sustains a high-level understanding of the client business applications.

Increases and maintains proficiency on operational methodologies and concepts.

Identifies and acts upon functional and technical design and system architecture improvements.

Updates team policies, processes, and workflows for submission to Management.

EXPERIENCE

Requires minimum 5 years related work experience in excess of degree requirements.

Desired Skills

Required experience with monitoring and observability tools such as Splunk and Dynatrace APM

Required experience with scripting using Python, Ansible, Terraform, PowerShell, Shell or other automation technologies

Required experience with Integration Middleware like TIBCO, Kafka, ActiveMQ, API Gateway and related technologies.

Required experience working with SQL, and preferably using Oracle

Required experience working with Docker and Kubernetes, and preferably Openshift.

Preferred knowledge of integrations patterns using REST APIs, WSDL / XSD, OpenAPI, etc.

Preferred experience working with Azure messaging solutions like API Management, Logic Apps, Service Bus and Event Hub

Preferred experience working with ServiceNow, xMatters and other incident management technologies.

EDUCATION

Bachelor's Degree : Computer Science or related field (Required)

or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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Production Support Analyst/DevOps Analyst

What are the responsibilities and job description for the Production Support Analyst/DevOps Analyst position at Tekwissen?

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