What are the responsibilities and job description for the Workforce Analyst position at TekWissen ®?
Title: Workforce Analyst
Work Location: Seattle, WA, 98101
Duration: 6 Months
Job Type: Contract
Work Type: Hybrid
Pay Rate: $35-35/hr
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value, and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center.
Job Description:
Duties:
- Workforce Management Experience is the most important skill
- Leads software configuration, testing and deployment in agile project cycle
- Serves as key resource in coordinating software changes across internal and external teams, ensuring quality of software and acts as gatekeeper of change control
- Effectively communicates by articulating messages in a way that are easily understood and can adjust content and style to meet the needs of diverse stakeholders
- Performs root cause analysis to identify permanent resolutions to application or business process issues.
- Excellent problem-solving skills
- Performs foundational maintenance and sustainment processes
- Manages small to medium sustainment projects
- This role supports scheduling for all of the stores - MANY people are impacted by this role.
- New stores are opening and will need this support.
Skills:
- 2 years professional experience in software delivery, configuration and testing
- Labor Scheduling experience within a Retail environment (preferred)
- Experience with Workforce Management applications such as JDA/Blue Yonder, Kronos, Day Force, Workday are preferred
- Knows how to construct SQL queries as well as how they are used to assist with data driven decisions and troubleshooting
- Excel / Microsoft office
Education:
- BA/BS degree preferred or suitable work experience as an Analyst
TekWissen® Group is an equal opportunity employer supporting workforce Diversity.
Salary : $35
