Employee Support Coordinator - INTERNAL POSITION

Now hiring an Employee Support Coordinator in Pensacola, FL to ensure timely and accurate customer service to Employees via phone and email.

Position Summary:
The Employee Support Coordinator provides support to Employees of Clients by performing a variety of administrative, clerical, and technical duties under the general supervision of the Payroll & Benefits Manager.

Essential Duties & Responsibilities:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Process and File Child Support and Garnishment orders
• Process and file E-Verify screenings
• Process and file Background Check screenings
• Provide administrative assistance to Payroll Processors
• Process Employee New Hire Packets in a timely manner and ensure accuracy
• Onboard New Hires for Clients as needed
• Process Direct Deposit information accurately
• Provide Employment Verification information
• Process employee data changes
• Provide administrative assistance to Payroll & Benefits Manager
• Process employee terminations for Clients
• Provide backup to Receptionist by operating switchboard and assisting visitors during lunch coverage schedule and as needed
• Field and log calls from Clients and Employees with any issues or requests
• Provide backup for Courier as needed
• Assist & encourage employees to access our self-service website
• Fold & Ship payroll checks following the Client Payroll Note Procedures
• Monitor the Fax Machine and distribute incoming faxes to the proper departments via email
• This position is not eligible for Remote Work

Minimum Qualifications:
High School diploma or General education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Knowledge, Skills & Abilities:

• Must demonstrate the company Mission Statement in all job functions and day to day activities by providing an exceptional customer experience.
• Must possess a high level of integrity and strives to always do the right thing.
• Must demonstrate loyalty to the company, our clients, and our co-workers.
• Must provide high quality services and strive for excellence in all we do.
• Must demonstrate a high level of care and go above and beyond to ensure an exceptional customer experience.
• Must be teamwork driven and work well with others toward a common vision.
• Must demonstrate good attendance and appropriate general hygiene and dress.
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, and percent.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos. 
• Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.

Physical Demands:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Employee Support Coordinator job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Employee Support Coordinator’s job.

• Frequently required to sit, walk, use hands to manipulate, and reach with hands and arms.
• Occasionally required to stand, stoop, kneel, crouch or crawl
• Occasionally required to lift and/or move up to 25 pounds

Work Environment:
While performing the responsibilities of the Employee Support Coordinator’s job, these work environment characteristics are representative of the environment the Employee Support Coordinator will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Employee Support Coordinator’s job.

• General office environment with usually moderate noise level.

 PAY: 
Starting at $16 - $18 an hour (Depending on Experience)

SCHEDULE:     
Monday - Friday    8am - 5pm (1 hr. unpaid lunch)

ALL work must be performed within the office building.
This is NOT a remote/hybrid position.

REQUIREMENTS: 
Must pass a pre-employment background check and drug screen.

TEL Staffing and HR complies with regulations enforced by the EEOC.

This position is Direct Hire

Salary : $16 - $18