Inside Sales Rep/Account Manager

Job Description

Job Description

TEL Staffing is hiring a MOTIVATED Inside Sales Rep / Account Manager in Mobile, AL for a 145 Repair Station, specializing in the repair and overhaul of pneumatic, hydraulic, electromechanical, power generation and lavatory components and accessories on various commercial and military platforms.

The Inside Sales rep is responsible for managing customer needs and orders throughout the repair process, including before, during and after the work has been completed. The person will also be responsible for all communications with the customer on all aspects of their orders. The position will coordinate closely and become a facilitator for production and sales. The Inside Sales rep is responsible for the growth, health and profitability of their assigned accounts.

Duties and Responsibilities :

• General Knowledge of the aviation industry and strong communication skills
• Read and interpret technical data and CMM's
• Understand all aspects of repairs and create repair orders, as needed
• Follow up on current work orders and manage expedites
• Know customer requirements and company policies and procedures
• Create spreadsheets, charts and graphs, as needed by department manager
• Work with and communicate with internal customers / personnel
• Enter data and create customer quotes
• Understand mark ups and margins
• Work the customers via email, phone and in-person
• Listen to the customer queries patiently and help solve issues
• Respond to the problems of the customer promptly
• Oversee assigned customer accounts and update their transaction status
• Maintain status reports for customer on a weekly basis
• Maintain a follow up on the customer and ensure they are satisfied with the outcome
• Know and understand current and future in-house capabilities
• Other duties as assigned

Skills : Must be able to read, write and understand English. Candidate must have strong interpersonal skills and a working knowledge of Microsoft applications, such as Excel and Word.

Experience : Aviation background preferred, but not required

Requirements : Must pass pre-employment background check, drug screen and have High School Diploma or equivalent

Company Description

TEL Staffing & HR, or TEL (pronounced ‘tell’), is the leading full-service PEO (Professional Employer Organization) on the Gulf Coast today.

TEL Staffing specializes in matching individuals with quality Employers. We take your skills, passion, and goals into account, in order to find you rewarding and challenging opportunities.

For over 15 years, TEL Staffing & HR has helped hundreds of hard-working business owners simplify their lives and maximize their profits by providing them with the very best in human resource (HR) solutions, workers' compensation insurance protection, payroll, and tax processing services.

We also provide our customers with the ‘right fit’ when it comes to health care, employee benefits, life insurance, supplemental insurance, professional staffing solutions, and financial investment strategies through our personalized care and world-class strategic partnerships.

By taking the time to sit down with each of our clients face-to-face, TEL Staffing & HR truly understands what each of t

Company Description

TEL Staffing & HR, or TEL (pronounced ‘tell’), is the leading full-service PEO (Professional Employer Organization) on the Gulf Coast today. TEL Staffing specializes in matching individuals with quality Employers. We take your skills, passion, and goals into account, in order to find you rewarding and challenging opportunities. For over 15 years, TEL Staffing & HR has helped hundreds of hard-working business owners simplify their lives and maximize their profits by providing them with the very best in human resource (HR) solutions, workers' compensation insurance protection, payroll, and tax processing services. We also provide our customers with the ‘right fit’ when it comes to health care, employee benefits, life insurance, supplemental insurance, professional staffing solutions, and financial investment strategies through our personalized care and world-class strategic partnerships. By taking the time to sit down with each of our clients face-to-face, TEL Staffing & HR truly understands what each of t