What are the responsibilities and job description for the Powersports Sales Technician position at TelAdvisor Group?
Description
Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons, engine blocks, cylinder heads, intake manifolds, connecting rods, crankshafts, clutches and other engine and driveline- related performance components. RWB markets its products through multiple prominent brands including JE Pistons, Wiseco Performance Products, \Diamond Pistons, Trend Performance, Rekluse Motor Sports, MGP Connecting Rods, ProX Racing Parts, and Dart Machinery. RWB sells to a diverse and unmatched customer base of professional and sportsman racers, engine builders, enthusiasts, OEMs, automotive and powersports dealers and wholesale distributors. RWB is headquartered in Mentor, Ohio with sales offices and manufacturing operations in strategic locations throughout the United States, Canada, Europe and Asia.
RWB has an immediate opening for a Sales Tech within our Powersports Department for our Wiseco Piston Brand, located in Mentor, OH. This position is responsible for achieving Race Winning Brands sales growth objectives by providing quality customer service, promoting the Company’s product lines through direct interaction with customers. With revenue generation and market dominance as the primary sales goal, direct interaction with customers, influencing and assisting them by using technical and industry knowledge to provide Race Winning Brands products that meets their needs. Input and participation in the technical development of products is expected.
Primary Duties And Responsibilities
Education:
Associate degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. A degree in business and/or marketing is highly desirable.
Experience
Six months to one-year related experience and/or training in Powersports Industry. Solid sales skills required.
Computer Skills
Ability to fully utilize MS Office programs such as Outlook, Word, Excel, PowerPoint.
Mathematical Abilities
Must be proficient in mathematical formulas associated with pistons, such as compression ratio. Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; to perform the four basic arithmetic operations with money; to perform operations with units such as inch, foot, and yard; ounce and pound (or their metric counterparts). Must be able to analyze and solve problems in a logical manner with a high degree of problem summarization for reporting purposes.
Analytical Or Reasoning Abilities
Ability to read and interpret documents such as industry reports. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers/clients and/or vendors.
Ability to apply common sense to carry out instructions furnished in written, verbal or diagram form. Ability to deal with problems involving several limited variables in standardized situations.
Communication Skills: (Writing, Foreign Language, Reasoning)
Excellent communication skills (both verbal and written). Must be able to communicate with both management and non-management associates.
What You'll Get
Race Winning Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
PM21
Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons, engine blocks, cylinder heads, intake manifolds, connecting rods, crankshafts, clutches and other engine and driveline- related performance components. RWB markets its products through multiple prominent brands including JE Pistons, Wiseco Performance Products, \Diamond Pistons, Trend Performance, Rekluse Motor Sports, MGP Connecting Rods, ProX Racing Parts, and Dart Machinery. RWB sells to a diverse and unmatched customer base of professional and sportsman racers, engine builders, enthusiasts, OEMs, automotive and powersports dealers and wholesale distributors. RWB is headquartered in Mentor, Ohio with sales offices and manufacturing operations in strategic locations throughout the United States, Canada, Europe and Asia.
RWB has an immediate opening for a Sales Tech within our Powersports Department for our Wiseco Piston Brand, located in Mentor, OH. This position is responsible for achieving Race Winning Brands sales growth objectives by providing quality customer service, promoting the Company’s product lines through direct interaction with customers. With revenue generation and market dominance as the primary sales goal, direct interaction with customers, influencing and assisting them by using technical and industry knowledge to provide Race Winning Brands products that meets their needs. Input and participation in the technical development of products is expected.
Primary Duties And Responsibilities
- Establishes and sets up new accounts per Sales Manager’s guidelines
- Follows up on sales leads and make cold calls on potential customers
- Analyzes customer needs and provides product specifications, technical information, pricing, and delivery to achieve sales and revenue goals
- Establishes and maintains industry contacts that lead to sales opportunity and revenue generation
- Utilizes sales funnel process researches and develops potential customers for successful conversions.
- Enters customer orders using designated Company order forms, systems and processes.
- Provides problem resolution and troubleshooting expertise to customers. Taking responsibility for and utilizes every effort to meet customers’ needs and resolve their product problems
- Writes customer correspondence in concise and professional manner.
- Research and completes descriptive customer concerns with Return Merchandise Authorization (RMA) process within 5 working days.
- Returns messages, e-mails, and voice mails in a timely manner
- Attends race events and shows as determined by Sales & Marketing Manager
- Maintains up-to-date understanding of industry trends and technical developments that effect target market.
- Promotes new, innovative products to existing and inactive customers
- Works closely and effectively with Engineering/ R&D, Product Management and Sales staff to identify future customer needs
- Determines and communicates customer satisfaction to Marketing and Sales Director
- Communicates openly, honestly, and constructively using TQ (total quality) practices
- Performs other duties that may be assigned
Education:
Associate degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. A degree in business and/or marketing is highly desirable.
Experience
Six months to one-year related experience and/or training in Powersports Industry. Solid sales skills required.
Computer Skills
Ability to fully utilize MS Office programs such as Outlook, Word, Excel, PowerPoint.
Mathematical Abilities
Must be proficient in mathematical formulas associated with pistons, such as compression ratio. Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; to perform the four basic arithmetic operations with money; to perform operations with units such as inch, foot, and yard; ounce and pound (or their metric counterparts). Must be able to analyze and solve problems in a logical manner with a high degree of problem summarization for reporting purposes.
Analytical Or Reasoning Abilities
Ability to read and interpret documents such as industry reports. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers/clients and/or vendors.
Ability to apply common sense to carry out instructions furnished in written, verbal or diagram form. Ability to deal with problems involving several limited variables in standardized situations.
Communication Skills: (Writing, Foreign Language, Reasoning)
Excellent communication skills (both verbal and written). Must be able to communicate with both management and non-management associates.
What You'll Get
- Eligible for Medical, Dental, Vision Insurance as of Day One
- Employer Paid Life and Disability Insurance
- HSA with Employer Contributions
- 401(K) Retirement Plan with Company Match
- Employee Wellness and Assistance Programs
- Paid Maternity/Paternity Leave
- Paid Time Off
- Paid Company Holidays
Race Winning Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
PM21
