What are the responsibilities and job description for the Pricing Specialist position at Telarus?
Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care. Telarus offers a competitive salary, and a comprehensive benefits plan including 401k with matching and flexible PTO.
Job Summary: The Pricing Specialist is responsible for managing pre-sales requests for Telecom suppliers, providing internal and external support, and building relationships with our support teams.
Role and Responsibilities:
Primary functions of this role include but are not limited to;
- Complete quote requests for Telecom Supplier
- Salesforce Quote Management & Compliance
- Maintain an SLA of 4 hrs. with responses within Salesforce
- Salesforce task management- follow up on outstanding quotes
- Basic Pricing Proposal (single site)
- Multisite Proposal engagement & handoff to team Support Coordinator
- Deal Registrations for Telecom Suppliers
- Segmentation and Site Telecom Suppliers.
- Ensure accuracy of Signed Contract/Documents, Order Gathering forms, and LOAs.
- First Level on Pricing Escalations Back-office support
- Back-office support
- Traffic cop- Pre-Sales questions through company Glip and email
- Relationship with agents, internal departments and suppliers
- Manage & set expectations on turnaround with partners and suppliers
- Team Coverage (as needed)
- Attend Regular Supplier Trainings with Telecom Suppliers
Qualifications and Education Requirements:
- Telecom experience 6months
- Customer service background
- Microsoft office
- intermediate computer knowledge
- Intermediate comprehension on carriers are product offerings
- Exceptional written and verbal skills with engaging phone presence
Preferred Skills:
- Telecom experience
- Multitasking
- Detail driven / Organized
- Self-Motivated
- Strong Communicator
- Ability to have hard conversations
- Personable
- Team player
- Adaptable / Quick learner
- Independent problem solver
- Forward thinker
Additional Notes:
Additional job duties and projects may be assigned. Prior experience quoting with Telecom Suppliers is preferred but not required. 90 day training period plus continued on the job training.