Financial Service Representative (Full-Time)

Looking for a rewarding career with opportunities to grow, all while making a positive impact in our community? Look no further! As a Financial Service Representative (FSR) at Telco Plus Credit Union, you'll play a pivotal role in creating memorable experiences for our members while helping them achieve their financial goals.

What You Can Expect from This Role:

As a Full-Time FSR, you will be the face of Telco Plus Credit Union, responsible for providing exceptional service to our members. You’ll work closely with our members to help them perform transactions, update and maintain accounts, and recommend solutions to their financial needs.

About Telco Plus Credit Union:

Telco Plus Credit Union has been serving our community's financial needs since 1951! We pride ourselves on our commitment to excellence, personalized member service, and our dedication to supporting and engaging with our community.

We’re Looking for Candidates Who Are:

• Passionate about helping people and creating a positive, welcoming atmosphere for our members
• Willing to learn and grow while being open to coaching and training
• Team-players
• Strong communicators
• Experienced in cash handling (Preferably, but this is not a deal breaker for us; we can teach you!)
• Fast learners! We are rapidly growing, and we want you to grow with us!

Key Responsibilities:

• Process member deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
• Assist members with account openings, inquiries, balance information, and account maintenance.
• Promote credit union products and services to meet member needs.
• Maintain a neat and organized work area.
• Adhere to all security and compliance procedures to protect our members' financial assets.
• Collaboration is at the heart of our credit union; you will work closely with your colleagues to maintain a supportive and cohesive work environment.

Requirements

• High school diploma or equivalent.
• Prior experience in a financial institution or customer service role is preferred.
• Strong interpersonal and communication skills.
• A commitment to confidentiality and compliance with all credit union policies.

M-F with rotation on Saturday.

Telco Plus Credit Union is an equal-opportunity employer, and we encourage individuals of all backgrounds and experiences to apply.

Must be able to pass drug screening.

We also offer excellent benefits:

• Low Cost Employee Health Insurance
• 401K with employer matching
• Long-Term Disability
• Paid Holidays & Paid Time Off

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Credit union membership
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance
• Volunteer time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18