What are the responsibilities and job description for the Receptionist - Behavioral Health 329 position at Telecare Corporation?
Description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA , veterans, and all belief systems.
Telecare Early Intervention and Recovery Program (TEIR) provides services and supports, at the facility, and in the community, for young adults aged 16-25 who may have emerging (prodromal) symptoms of psychosis, and their families.
Shifts Available :
Full Time; AM 8 : 30 am - 5 : 00 pm; Monday - Friday
Expected starting wage range is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What's In It For You
- Paid Time Off : For Full Time Employee it is 16.7 days in your first year
- Nine Paid Holidays
- Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
- Online University Tuition Discount and Company Scholarships
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
- For more information visit : https : / / www.telecarecorp.com / benefits
POSITION SUMMARY
The Receptionist acts as the central hub of communication for the Program. He / she operates the main phone console, greets all callers and / or incoming visitors, and performs routine administrative and personnel duties as assigned.
ESSENTIAL FUNCTIONS
o Operates the phone console by answering incoming calls, determining the need of the caller, and relaying the call
o Greets visitors, ascertaining their needs and providing direction as needed
o Serves as the central communication post during fire and disaster emergencies
o Notifies the appropriate staff of incoming calls, transfers callers to appropriate staff as necessary
o Uses professional telephone etiquette at all times
o Performs all duties as assigned by supervisor
o Receives, sorts, and distributes all incoming mail for program staff
o Typing as directed
o Maintains the copy machine / fax machine paper supply and coordinates repairs of the office machines
o Basic data entry
o Assists in inventory and ordering of office supplies
o Processes Receipt Routing Log and Daily Cash and Check Log (DCCL) when needed; assists with medical records filing as assigned
o Assists Business Office Manager / Human Resources Assistant with personnel / applicant information as assigned, i.e., coordinating interviews, disseminating application packets to appropriate candidates
Duties and responsibilities may be added, deleted and / or changed at the discretion of management.
QUALIFICATIONS
Required :
Preferred :
SKILLS
Ability to read, write, and speak English is crucial, as is the willingness to work with adults with disabilities
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to walk, bend, squat, kneel, twist, push, pull and lift and carry items weighing 10 pounds or less as well as to frequently sit, stand, twist, reach and do simple grasping. The position requires manual deviation, repetition and dexterity.
EOE AA M / F / V / Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $21
