What are the responsibilities and job description for the Client Success Representative position at Telegra MD?
Are you an exceptionally organized individual with a passion for healthcare and administrative excellence? If so, Telegra MD, a leading Telehealth company, is seeking a dedicated Client Success Representative to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our medical office, providing essential support to our clients and contributing to the overall success of our telehealth services.
Key Responsibilities:
Administrative Support:
- Maintain client relationships through their day to day requests.
- Manage all product and pharmacy relationships and head all applicable inquiries here.
- Manage Client requests via calls and emails.
Preferred Experience (Not Mandatory):
- Previous experience in patient care/healthcare is beneficial.
- Familiarity with electronic medical records (EMR) systems is desirable.
- Previous management experience especially project management.
- Experience working in a medical office or healthcare setting would be beneficial.
- High Level organizational skills is highly important for this role.
Collaboration:
- Work closely with clients and our clinical team to ensure we are staying clinically compliant and safe 100% of the time.
- Coordinate client product and pharmacy requests.
- Assist Telegra's clinical team with projects and smaller tasks.
Qualifications:
- Strong organizational skills with an eye for detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Maintains a high level of professionalism and confidentiality.
- Proficiency in Google Docs, Sheet’s, Gmail.
- Experience communicating with clients in a professional setting.
Why Telegra MD:
- Competitive hourly pay ranging from $20 to $24 per hour, commensurate with experience.
- Opportunity to work in a dynamic and rapidly growing Telehealth company.
- Collaborative and supportive team environment.
- Contribution to the advancement of telemedicine and healthcare accessibility.
- High potential for career growth and advancement within the organization.
If you are an organized, detail-oriented individual with a passion for healthcare and a desire to make a meaningful impact in the field of telemedicine, we encourage you to apply. Join Telegra MD in our mission to provide quality healthcare services to clients and patients, wherever they may be.
How to Apply:
To apply for the position of Client Success Representative at Telegra MD, please submit your resume and a cover letter outlining your relevant experience and qualifications to xavier.n@telegramd.com
Telegra MD is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and experiences. We look forward to reviewing your application!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $24
