What are the responsibilities and job description for the Account Executive position at Telegraph Creative?
At Telegraph, we don’t work in siloed departments, but rather highly collaborative teams. Everyone is accountable for finding creative solutions and creating award-winning, nationally-recognized work that builds and drives our clients’ business.
Telegraph is seeking an experienced Account Executive who will serve as the liaison and strategic leader for client relationship management, driving account and campaign planning and identifying opportunities and challenges.This position will be engaged in the day-to-day management of client accounts demonstrating a deep knowledge of their clients’ business with a focus on understanding the goals and objectives and fostering open communication between internal and external teams.
Primary Responsibilities:
- Lead primary day-to-day client management of relationships
- Responsible for development and execution of marketing solutions to achieve the clients goals and objectives
- Team-focused leader – Fuel inter-departmental relationships and liaison between account leadership, project management team counterparts, creative and other functions
- Building and developing relationships between agency and client to ensure collaboration, partnership and open day-to-day communication
- Lead client presentations, participate in dialogue and steward the conversation
- Identify new opportunities through client conversations and insights/reporting
- Manage financial stewardship of client budgets coordinating with project management team counterpart
- Monitor and manage account profitability reporting to senior management
- Maintain and update necessary reporting
- Contribute to ongoing process refinements and ways of working
Qualifications:
- Bachelor’s degree in advertising, marketing, business or related field
- 3 years of relevant marketing or advertising experience (agency experience expected)
- Excellent written and oral communication skills
- Consistently demonstrates problem solving skills
- Ability to manage time, adhere to strict timelines, multitask and work well under pressure
- Demonstrated excellence at client retention/organic growth within the agency’s targeted industry sectors
- Ability to manage client budgets, billings, and forecasting with dependability and accuracy
- Technical skills to successfully perform the selling, planning, and reporting responsibilities of the position
- Ability to work autonomously, while understanding when to ask for support
- Proactive nature in the seeking of work/responsibility
- Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
- Dependability in execution of work and as member of assigned team
- Enthusiastic, solution-oriented attitude in accepting work/new challenges
- Effective interpersonal skills working well across functions
- Conscientious work ethic