What are the responsibilities and job description for the Senior Director, Information Technology position at Telementum Global?
What we need
The Senior Director of IT oversees our IT operations, architecture planning, security protocols, data management and IT staff. As the company grows, this role will be critical in helping ensure we scale appropriately and have a long-term sustainable plan. This role reports directly to the CFO, helping to ensure linkage to strategy & revenue plans but also will be heavily involved in Sales, Supply Chain, and Marketing support. If you get excited about transforming the next phase of growth and have the passion for winning, we want to meet you!
About Us
Telementum was established in 2021 as a holding company for some of the largest and most recognized brands in mobile accessories. From product, distribution, logistics, and business insights, Telementum is changing the category with fresh solutions to our customers challenges and outstanding products to consumers. Our portfolio of brands include:
Speck Products is the OG of the mobile accessories category. Founded in 2001 and headquartered in San Mateo, California, Speck has gained recognition for its innovative and stylish cases that offer both protection and personalization for consumers' devices. Speck's cases are known for their durability, impact resistance, and slim profiles. Speck continues to innovate and expand its product offerings with the introduction of ClickLockTM attachable accessories and true wireless earbuds in 2023.
Tech21, since 2005, has been developing the most advanced cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering, and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, Tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 13 feet. Tech21 puts all its products through a rigorous testing program, and in an industry-first has worked with the (NPL) to develop its testing methodology. Tech21 is the number one case brand in the UK.
Alphacomm custom designs, manufactures and distributes wireless accessories to over 18,000 points of distribution, primarily in the Prepaid wireless market in North America. Alphacomm leads the wireless industry in the number of carrier brands managed and is the first to market carrier-licensed accessory portfolios for over fifty devices launched annually. In-house brands, Quikcell and BosBos, are leading brands designed and manufactured by Alphacomm for the Prepaid channel.
Responsibilities
Oversee IT operations and supervise systems and IT staff
Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
Develop, manage, and track the IT department's annual budget
Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology
Ensure smooth delivery and operation of IT services by monitoring systems performance
Create processes and standards for selection, implementation, and support of systems
Provide direction, guidance, and training to IT staff
Ensure current ERP system, NetSuite is performing at optimal levels and support of each team’s specific requirements
Responsible for determining the format and features of the website to maximize clarity and ease of navigation for customers. They will liaise with Marketing to develop and alter the website as needed
Requirements
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
8 years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects, including acquisitions
Extensive experience with practices and techniques related to web merchandising or online retailing
Sound knowledge of website management and eCommerce usability
Proficient with Microsoft office Applications, MS Access and others
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization and to outside customers
Excellent leadership and decision-making skills
Strong knowledge of project management principles
This role offers a unique opportunity to be at the forefront of driving innovation and optimizing enterprise systems to meet evolving business needs. If you are passionate about leveraging technology to solve complex challenges, we encourage you to apply.
Benefits
Insurance
Medical
Dental
Vision
Voluntary Short-Term Disability
Voluntary Supplemental Life/AD&D
Voluntary Accident
Voluntary Critical Illness
Company paid Long-Term Disability
Company paid Basic Life/AD&D
Time Off
11 total holidays, including 4 "Floating Holidays" which are employee chosen dates
Generous PTO policy
Retirement
401k (Traditional and/or Roth options)
401k company matching
The Senior Director of IT oversees our IT operations, architecture planning, security protocols, data management and IT staff. As the company grows, this role will be critical in helping ensure we scale appropriately and have a long-term sustainable plan. This role reports directly to the CFO, helping to ensure linkage to strategy & revenue plans but also will be heavily involved in Sales, Supply Chain, and Marketing support. If you get excited about transforming the next phase of growth and have the passion for winning, we want to meet you!
About Us
Telementum was established in 2021 as a holding company for some of the largest and most recognized brands in mobile accessories. From product, distribution, logistics, and business insights, Telementum is changing the category with fresh solutions to our customers challenges and outstanding products to consumers. Our portfolio of brands include:
Speck Products is the OG of the mobile accessories category. Founded in 2001 and headquartered in San Mateo, California, Speck has gained recognition for its innovative and stylish cases that offer both protection and personalization for consumers' devices. Speck's cases are known for their durability, impact resistance, and slim profiles. Speck continues to innovate and expand its product offerings with the introduction of ClickLockTM attachable accessories and true wireless earbuds in 2023.
Tech21, since 2005, has been developing the most advanced cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering, and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, Tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 13 feet. Tech21 puts all its products through a rigorous testing program, and in an industry-first has worked with the (NPL) to develop its testing methodology. Tech21 is the number one case brand in the UK.
Alphacomm custom designs, manufactures and distributes wireless accessories to over 18,000 points of distribution, primarily in the Prepaid wireless market in North America. Alphacomm leads the wireless industry in the number of carrier brands managed and is the first to market carrier-licensed accessory portfolios for over fifty devices launched annually. In-house brands, Quikcell and BosBos, are leading brands designed and manufactured by Alphacomm for the Prepaid channel.
Responsibilities
Oversee IT operations and supervise systems and IT staff
Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
Develop, manage, and track the IT department's annual budget
Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology
Ensure smooth delivery and operation of IT services by monitoring systems performance
Create processes and standards for selection, implementation, and support of systems
Provide direction, guidance, and training to IT staff
Ensure current ERP system, NetSuite is performing at optimal levels and support of each team’s specific requirements
Responsible for determining the format and features of the website to maximize clarity and ease of navigation for customers. They will liaise with Marketing to develop and alter the website as needed
Requirements
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
8 years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects, including acquisitions
Extensive experience with practices and techniques related to web merchandising or online retailing
Sound knowledge of website management and eCommerce usability
Proficient with Microsoft office Applications, MS Access and others
- Knowledge of NetSuite, specifically
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization and to outside customers
Excellent leadership and decision-making skills
Strong knowledge of project management principles
This role offers a unique opportunity to be at the forefront of driving innovation and optimizing enterprise systems to meet evolving business needs. If you are passionate about leveraging technology to solve complex challenges, we encourage you to apply.
Benefits
Insurance
Medical
Dental
Vision
Voluntary Short-Term Disability
Voluntary Supplemental Life/AD&D
Voluntary Accident
Voluntary Critical Illness
Company paid Long-Term Disability
Company paid Basic Life/AD&D
Time Off
11 total holidays, including 4 "Floating Holidays" which are employee chosen dates
Generous PTO policy
Retirement
401k (Traditional and/or Roth options)
401k company matching
