What are the responsibilities and job description for the Call Center Agent position at Teleperformance USA?
Job Overview:
We are seeking a Call Center Agent to join our team at Teleperformance USA. As a Call Center Agent, you will be responsible for providing exceptional service to our clients by fielding customer inquiries, resolving issues, and finding innovative solutions to meet their needs.
The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering outstanding customer experiences. If you are a motivated and results-driven individual who is looking for a challenging and rewarding role, we encourage you to apply.
- Answer customer calls in a timely and professional manner
- Provide resolution to customer issues and concerns
- Work collaboratively with colleagues to achieve team goals and objectives
- Meet or exceed performance metrics and quality standards
