What are the responsibilities and job description for the Content Moderator Specialist position at Teleperformance USA?
Job Description
We are seeking a highly skilled Social Media Content Moderator to join our team at Teleperformance USA. As a key member of our team, you will play a vital role in ensuring the integrity and quality of user-generated content on our clients' platforms.
This is a unique opportunity for a detail-oriented and tech-savvy individual to work in a fast-paced environment and make a real impact. If you have a passion for social media and a keen eye for detail, we encourage you to apply.
Key Responsibilities:
- Reviewing User-Generated Content: You will be responsible for reviewing content to ensure it meets community guidelines and upholds a high standard of accuracy and quality.
- Implementing Correct Policies: You will participate in frequent refresher training to stay up-to-date with correct policies and procedures.
- Meeting Performance Indicators: You will comply with performance indicators or parameters defined by the specific client's operation.
Required Skills and Qualifications:
- Experience Navigating Internet Websites: You should have experience navigating internet websites, including social media and commercial sites.
- Emotional Intelligence and Resilience: You should possess strong emotional intelligence and resilience to handle sensitive and potentially offensive content.
- Attention to Detail: You should have excellent attention to detail to review content accurately and efficiently.
Benefits:
- Paid Training: You will receive paid training to develop your skills and knowledge.
- Competitive Wages: You will be offered competitive wages based on your skills and qualifications.
- Full Benefits: You will enjoy full benefits, including medical, dental, vision, 401k, and more.
