What are the responsibilities and job description for the Customer Service Ambassador for Multilingual Engagement position at Teleperformance USA?
About the Role
Teleperformance USA is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through active listening, empathy, and effective communication.
Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Resolve issues on the first call by being proactive and solution-focused
- Work with confidential customer information and treat it sensitively
Requirements
- Proficient in Spanish and English
- Minimum 6 months of customer service experience
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
About Us
We are a global digital business services company dedicated to making people's lives simpler, faster, and safer. We provide a collaborative and engaging work environment where employees can grow and develop their skills. Our mission is to always provide an environment where our employees feel valued, inspired, and supported.
Teleperformance USA is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through active listening, empathy, and effective communication.
Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Resolve issues on the first call by being proactive and solution-focused
- Work with confidential customer information and treat it sensitively
Requirements
- Proficient in Spanish and English
- Minimum 6 months of customer service experience
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
About Us
We are a global digital business services company dedicated to making people's lives simpler, faster, and safer. We provide a collaborative and engaging work environment where employees can grow and develop their skills. Our mission is to always provide an environment where our employees feel valued, inspired, and supported.
