What are the responsibilities and job description for the Digital Business Services Team Member position at Teleperformance USA?
Deliver Exceptional Customer Experiences
As a Customer Service/Support Representative at Teleperformance USA, you will play a vital role in helping our clients achieve their goals and deliver exceptional customer experiences. You will connect with customers through various channels to address their concerns and find innovative solutions to their problems.
Key Responsibilities
* Connect with customers via phone, email, chat, and/or social media to address their requests for assistance
* Process payments and resolve customer issues
* Successfully pass the skills assessment (digital interview)
What We Offer
* Paid training to enhance your skills
* Full benefits package, including medical, dental, vision, and 401k
* A supportive and collaborative work environment
Qualifications
* ~6 months of customer service experience preferred
* High School Graduate or GED
* Comfort with desktop computer systems
* Ability to navigate Windows operating systems
* 1 year of call center inbound call work required
Grow Your Career
At Teleperformance USA, we believe in creating a culture of inclusion and diversity where everyone feels welcome and valued. Apply now to become part of our dynamic team and grow your career.
As a Customer Service/Support Representative at Teleperformance USA, you will play a vital role in helping our clients achieve their goals and deliver exceptional customer experiences. You will connect with customers through various channels to address their concerns and find innovative solutions to their problems.
Key Responsibilities
* Connect with customers via phone, email, chat, and/or social media to address their requests for assistance
* Process payments and resolve customer issues
* Successfully pass the skills assessment (digital interview)
What We Offer
* Paid training to enhance your skills
* Full benefits package, including medical, dental, vision, and 401k
* A supportive and collaborative work environment
Qualifications
* ~6 months of customer service experience preferred
* High School Graduate or GED
* Comfort with desktop computer systems
* Ability to navigate Windows operating systems
* 1 year of call center inbound call work required
Grow Your Career
At Teleperformance USA, we believe in creating a culture of inclusion and diversity where everyone feels welcome and valued. Apply now to become part of our dynamic team and grow your career.
