What are the responsibilities and job description for the Quality Assurance Analyst - Mandarin - Penang (Video Hosting Service) position at Teleperformance USA?
Overview : Job Summary
If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!
Qualifications : Main Requirements :
- Bachelors degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shift (3 shift / 5 working days)
- Minimum 2 years experience as QA in call center
- Must be proficiency in English & Mandarin in terms of written, reading and speaking
- Able to start work immediately is preferred.
Responsibilities :
Key Responsibilities :