What are the responsibilities and job description for the Support Specialist position at Teleperformance USA?
About the Role:
We are currently seeking a Support Specialist to join our team at Teleperformance USA. As a Support Specialist, you will play a critical role in delivering exceptional service to our clients by responding to customer inquiries, resolving issues, and providing support via various communication channels.
The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering outstanding customer experiences. If you are a motivated and results-driven individual who is looking for a challenging and rewarding role, we encourage you to apply.
- Field customer inquiries via phone, email, and chat
- Provide resolution to customer issues and concerns
- Collaborate with colleagues to achieve team goals and objectives
- Stay up-to-date with product knowledge and company information
