What are the responsibilities and job description for the CLOUD SECURITY TECHNICAL SALES (BANGKOK - ENGLISH) position at Teleperformance?
Overview :
As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.
You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Qualifications : Requirements
- BA / BS degree, technical degree desired
- Native in the language of the market, spoken and written
- Ability to speak and write English fluently and idiomatically
- Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
- Some understanding of cloud computing concepts, in particular Google Cloud Platform
- Ability to connect business needs with adequate solutions, strong business acumen
- Strong interpersonal skills, team player and a high level of integrity and professionalism
- Comfortable working against an assigned quota in a phone based environment
- Thrive in a fast-paced, high-growth, rapidly changing environment
- Knowledge of CRM systems, ideally Salesforce
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Organized and has pipeline management, time management skills and prioritization skills
- IT skills : essential computer skills to navigate efficiently a computer based job
Desirable
Responsibilities :
Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
Execute outbound prospecting to source, contact, and engage prospective customers
Educate customers on what we have to offer
Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
