What are the responsibilities and job description for the Content Review Analyst position at Teleperformance?
Responsibilities:
- Assist our community: Help resolve inquiries empathetically, accurately, and on time.
- Stay knowledgeable: Become and remain knowledgeable about social media products and community standards.
- Making decisions: Make well-balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills: Display strong bias to doing what's right for our community in supporting social media's mission.
- Investigate and resolve issues: Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- User inquiries: Respond to user inquiries with high quality, speed, empathy, and accuracy.
