What are the responsibilities and job description for the Customer Success Specialist position at Teleperformance?
Job Description
We are seeking a detail-oriented and motivated Annotation Agent. The Annotation Agent will accurately and efficiently label or annotate data according to project specifications.
Key Responsibilities
- Data Annotation: Label or annotate data accurately and consistently based on project guidelines.
- Quality Assurance: Conduct quality checks to ensure the accuracy and reliability of annotations.
- Guideline Adherence: Follow project guidelines and instructions meticulously to meet project requirements.
- Feedback Provision: Provide constructive feedback on guidelines and annotation tools for continuous improvement.
- Collaboration: Work collaboratively with team members and project managers to achieve project goals.
- Efficiency: Strive for high annotation efficiency without compromising quality standards.
- Problem Resolution: Identify and report any issues or challenges in the annotation process and collaborate on solutions.
Qualifications
- Education: High school diploma or equivalent; additional education in data science, computer science, or a related field is a plus.
- Attention to Detail: Strong attention to detail and the ability to maintain accuracy in repetitive tasks.
- Communication Skills: Excellent verbal and written communication skills.
- Tech Savvy: Comfortable working with annotation tools and technologies.
- Team Player: Ability to work effectively in a collaborative team environment.
- Adaptability: Willingness to adapt to changing project requirements and priorities.
- Critical Thinking: Strong problem-solving and critical-thinking skills.
Preferred Skills
- Previous experience in data annotation or a related field.
- Familiarity with machine learning concepts and terminology.
- Experience using annotation tools or software.
Working Conditions
- The role may involve sitting for extended periods.
- Ability to concentrate on repetitive tasks for extended periods.
- Comfortable working with computer systems and technology.