What are the responsibilities and job description for the Online Reputation Manager position at Teleperformance?
Teloperformance seeks a Online Reputation Manager to oversee the online image of our clients. As an Online Reputation Manager, you will review and approve content, monitor reports of abuse, and respond to user inquiries.
To excel in this role, you will need excellent analytical skills, attention to detail, and the ability to work under pressure. We require a minimum of 6 months of customer support experience, and a Bachelor's degree or equivalent in a relevant field is preferred.
This position offers opportunities for professional growth and development in a dynamic and collaborative environment. We value proactive individuals who can demonstrate critical thinking and adaptability.
- Review and approve content in compliance with client guidelines.
- Monitor reports of abuse and enforce our Terms of Use.
- Respond to user inquiries with empathy and accuracy.
- Suggest solutions to improve workflows and identify inefficiencies.
