What are the responsibilities and job description for the Call Center Representative position at TeleSearch Staffing?
Hours:
Fri-Sun 9am-5pm
Responsibilities
- Handle incoming calls and provide accurate information to clients and candidates.
- Utilize phone etiquette to ensure a positive experience for all callers.
- Assist with data entry tasks related to client and candidate information.
- Analyze client needs and provide appropriate solutions or referrals.
- Communicate effectively with team members to resolve issues promptly.
- Maintain records of calls and customer interactions for reporting purposes.
- Support medical office inquiries by utilizing medical terminology when necessary.
- Contribute to a collaborative team environment focused on achieving company goals.
Qualifications
- Proven experience in customer service or call center environments.
- Excellent phone etiquette and communication skills in English; multilingual abilities are a plus.
- Strong data entry skills with attention to detail.
- Ability to analyze situations and provide effective solutions.
- Familiarity with medical terminology is beneficial but not required.
- Experience in a medical office setting is a plus but not mandatory.
- Demonstrated ability to work well under pressure while maintaining professionalism.
If you're ready to make an impact in the staffing industry and possess the skills we seek, we invite you to apply today and join our dynamic team at TeleSearch Staffing Solutions!
#ML
Job Type: Part-time
Pay: From $18.00 per hour
Schedule:
- 4 hour shift
Work Location: In person
Salary : $18
