Data Insights Analyst

This position is in-office at our Brookhaven Atlanta office.

About Us:

TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth.

TeleSpecialists Offers:

• A great culture with a team environment
• A fun, diverse work environment
• A rapidly growing company with career advancement opportunities
• Medical, Dental and Vision benefits
• 401k match
• Paid Vacation
• Leadership Training Classes
• Mentorship Program
• Tuition Reimbursement

Summary

The Data Insights Analyst is a dynamic, hands-on role responsible for advancing the organization’s data ecosystem and BI tools, with a focus on leveraging Domo to foster a data-driven culture. This role involves developing dashboards, optimizing data pipelines, and maintaining the integrity and reliability of organizational data within Domo.

By working closely with business leaders, the Analyst ensures stakeholders have access to actionable insights and impactful visualizations to support informed decision-making. Collaborating with leaders across divisions—including Strategy & Growth, Quality, Operations, IT, and Medical Staff—the Analyst drives organizational performance and innovation. This position is instrumental in ensuring data accuracy, optimizing BI tools, and delivering user-centric dashboards that provide meaningful, actionable insights.

Key Responsibilities

Domo Development and Management

• Build and maintain Domo dashboards, cards, and visualizations that deliver actionable insights to stakeholders.
• Design and optimize dataflows using Domo ETL tools to ensure efficient and reliable data pipelines.
• Manage datasets within Domo, maintaining data quality, consistency, and alignment with business needs.
• Explore and implement new Domo features to maximize platform capabilities and improve user experiences.
• Troubleshoot and resolve issues related to Domo dataflows, dashboards, or system integrations.

Data Analysis and Insights

• Analyze complex datasets to extract insights and answer key business questions.
• Translate data findings into clear, compelling visualizations and reports that align with organizational objectives.
• Perform ad-hoc analyses to support decision-making and strategic initiatives.
• Collaborate with stakeholders to identify, define, and track key performance indicators (KPIs).

Data Governance and Quality Assurance

• Uphold data governance principles by maintaining clean, accurate, and standardized data across all systems.
• Conduct regular data quality checks and audits to ensure data reliability within Domo.
• Partner with IT and data engineering teams to ensure seamless integration of data sources into Domo.

Data Strategy and Stakeholder Collaboration

• Partner with business and operational leaders as a trusted data advisor to anticipate needs, align metrics with strategic goals, and identify opportunities for improvement.
• Collaborate cross-functionally to define and track KPIs, linking data insights to business objectives.
• Build and maintain strong relationships with stakeholders to ensure alignment of data initiatives with organizational goals.

User Training and Adoption

• Train and support end-users on Domo dashboards and feature to ensure effective adoption.
• Gather feedback from stakeholders to continuously improve dashboard design and usability.
• Act as a subject matter expert for Domo, providing guidance and support to internal teams.

Project Management

• Manage multiple data projects simultaneously, balancing competing priorities while meeting deadlines.
• Partner with cross-functional teams to integrate new data sources, develop reports, and enhance BI processes.

Other Duties

• Stay informed about industry trends, emerging BI technologies, and best practices to continuously improve organizational capabilities.
• Perform additional tasks as required to support the organization’s data-driven mission.

Qualifications

Education and Experience

• Bachelor’s degree in Business Analytics, Data Science, Statistics, Computer Science, or a related field.
• 2-3 years of experience working in data analytics, with a focus on Domo or similar BI tools.

Technical Skills

• Proficient in Domo, Tableau, or similar BI tools, with experience in building dashboards, managing datasets, and using ETL tools.
• Strong SQL skills, with the ability to write and optimize queries for data extraction and analysis.
• Familiarity with Python or other programming languages for data manipulation is a plus.
• Experience with data modeling and working with large datasets.
• Advanced Excel skills for data analysis and visualization.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication skills, with the ability to present complex data in a clear and concise manner.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Attention to detail and a commitment to data accuracy and integrity.

Physical Requirement

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds as needed.