What are the responsibilities and job description for the FedRAMP Technical Security Engineer position at TeleTech Holdings, Inc.?
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a FedRAMP Technical Security Engineer working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
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What You’ll be Doing
The FedRAMP Technical Security Engineer is responsible for all Federal Compliance Standards, Statues, regulations that govern cybersecurity. The Federal compliance requirements are a series of frameworks such as DISA (Department Information Systems Agency), DOD IL4 (Department of Defense Impact Level 4 / 5) and FedRAMP (Federal Risk and Authorization Management Program), StateRAMP, NIST SP 800 Series Risk Management, ITIL framework & MARS-E.
During a Typical Day, You’ll
- Review and collaborate with internal stakeholders and teams on public sector client and supplier agreements, statements of work (SOWs), master services agreements (MSA) and other contracts to ensure appropriate information security and industry compliance functions, processes, and requirements are met.
- Respond to Customer-submitted questionnaires, and questionnaires from authorizing entities.
- Provide solutions and alternate solutions that align to Company security and privacy policies and processes.
- Identify security and compliance risks that require escalation to executives and leadership for remediation and resolution, including providing mitigation support for remediation efforts.
- Lead key functional and compliance processes at the intersection of information security, supplier security and risk management.
- Ensure our authorized offerings maintain their authorization, including oversight and management of monthly Continuous Monitoring reporting and annual authorization and recertification processes.
- Oversee and manage Significant Change Request process according to authorized offerings product roadmaps.
What You Bring to the Role
What You Can Expect
The anticipated range is $145,000-155,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
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Salary : $145,000 - $155,000
