What are the responsibilities and job description for the Service Advisor position at Telle Tire and Auto Centers?
Do you have Service Advisor experience, enjoy working with customers and want to enjoy every weekend off? Telle Tire & Auto Centers might be just the right fit for you! Unsure about change?
Let's sit down and have a conversation!
Responsibilities:
- Focused customer interaction and satisfaction
- Maximize efficiency, revenue, and productivity
- Support service department by managing the schedule and ordering parts
- Collaborate with vendors, suppliers, and parts departments
- Review inspection reports from technicians and manage technician time
- Reliable and consistent in attendance and professional communication with all customers and associates
- Maintain a line of communication with the customer regarding the progress/status of their vehicle
Role is integral to all aspects of the store business and ideas, thoughts, and suggestions will be heard. We look forward to hearing from you!
Required
- High school or equivalent education
- Two (2) or more years' customer service experience; service advisor/writer experience preferred
- Possess a valid state driver's license
- Knowledge of:
- Automotive service, maintenance and repairs
- MS Office products
- Mathematics
- Skills and Abilities:
- Customer service and sales
- Communicate effectively, orally and in writing
- Honesty and transparency
- Conflict and problem resolution
- Strong leadership and interpersonal skills
- Willingness to participate in in-house training programs
- Good driving record
Fantastic Career Opportunity:
- Compensation based on qualifications and experience.
Why Telle Tire & Auto Centers?
- Weekends Off
- Fun perks
- Paid Birthday Off
- Milestone Anniversary Trips
- Great benefits
- 401k with matching
- Maternity/Paternity/Adoption PTO
Recent Company Highlights:
- In the last 14 years, Telle Tire & Auto Centers has grown from one shop to 30 locations across the Midwest under the leadership and vision of current fourth-generation President & CEO, Aaron Telle.
- Recognized as Best Places to Work Finalist by Tire Business in 2019 and St. Louis Business Journal 2022.
- Identified as Top Shop Finalist in Tire Review in 2021 and Top Shop Winner in 2022.
- Recognized in by St. Louis Business Journal as Top 50 Fastest Growing Company in St. Louis in 2019, 2020, 2021 and 2023.
Since 1942, Telle Tire & Auto Centers has maintained a passionate focus on solving customer's problems through attention to detail, collaboration, and integrity, while creating long-lasting relationships through a tradition of providing personal service, quality products and business.
Please apply today and bring your skills and experience to Telle Tire.
Salary : $50,000 - $65,000
