What are the responsibilities and job description for the Service Manager position at Telle Tire & Auto Centers?
Put on your brakes and jumpstart into a new career opportunity with a growing company!
Do you have experience coordinating with technicians and a leadership focus on productivity and engagement in the shop? Ready to have every weekend off? Telle Tire & Auto Centers might be just the right fit for you! Unsure about change? Let's sit down and have a conversation!
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily technician schedule is sufficient to consistently cover all sold repairs in a timely and efficient manner while maintaining a full schedule.
Responsibilities
Required
Please apply today and bring your skills and experience to Telle Tire.
Do you have experience coordinating with technicians and a leadership focus on productivity and engagement in the shop? Ready to have every weekend off? Telle Tire & Auto Centers might be just the right fit for you! Unsure about change? Let's sit down and have a conversation!
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily technician schedule is sufficient to consistently cover all sold repairs in a timely and efficient manner while maintaining a full schedule.
Responsibilities
- Review inspection reports from technicians and manage technician time
- Focused customer interaction and satisfaction
- Maximize efficiency, revenue, and productivity
- Support service department by managing the schedule and ordering parts
- Collaborate with vendors, suppliers, and parts departments
- Reliable and consistent in attendance
- Interact with customers each and everyday in a positive manner regarding the progress/status of their vehicle
Required
- High school or equivalent education
- Three (3) or more years' automotive service advisor/writer experience; supervisory experience preferred
- Possess a valid state driver's license
- Knowledge of:
- Automotive service, maintenance and repairs
- MS Office products
- Mathematics
- Skills and Abilities:
- Strong CRM engagement skills
- Communicate effectively, orally and in writing
- Honesty and transparency
- Conflict and problem resolution
- Strong leadership and interpersonal skills
- Motivate, train and supervise staff
- Willingness to participate in in-house training programs
- Good driving record
- Compensation based on qualifications and experience.
- ASE Training & Testing Compensation with immediate access
- Weekends Off
- Fun perks
- Paid Birthday Off
- Milestone Anniversary Trips
- Great benefits
- 401k with matching
- Maternity/Paternity/Adoption PTO
- In the last 14 years, Telle Tire & Auto Centers has grown from one shop to 30 locations across the Midwest under the leadership and vision of current fourth-generation President & CEO, Aaron Telle.
- Recognized as Best Places to Work Finalist by Tire Business in 2019 and St. Louis Business Journal 2022.
- Identified as Top Shop Finalist in Tire Review in 2021 and Top Shop Winner in 2022.
- Recognized in by St. Louis Business Journal as Top 50 Fastest Growing Company in St. Louis in 2019, 2020, 2021 and 2024.
Please apply today and bring your skills and experience to Telle Tire.
