What are the responsibilities and job description for the Ski Patrol position at Telluride Ski & Golf?
Respond to reported emergencies and provide emergency treatment.
Essential Duties And Responsibilities
Essential Duties And Responsibilities
- Create a safe environment for guests doing activities at the resort.
- Promote a positive interaction and experience with all guests.
- Oversee first aid rescue response and evacuation of guests.
- Investigate and resolve guest complaints and follow through to completion.
- Establish and implement emergency response plans with EMS.
- Procure and maintain inventory of medical supplies needed for patrol.
- Inspect and verify all patrol equipment for readiness in emergency response.
- Implement schedules for maintenance and repair of rescue equipment.
- Complete tramway incident reports for lift related accidents and injuries.
- Oversee completion of patrol incident reports and required daily logs.
- Oversee lift and mountain evacuations when necessary.
- Participate in accident scene investigations and document reporting.
- Facilitate required training of patrol staff and maintain related training records.
- Oversee patrol staff ensuring they use personal protective equipment.
- Verify and document patroller's medical certificates and qualifications.
- Verify driver ability and approve patrollers to operate snowmobiles & ATV's.
- Maintain compliance with OSHA requirements for patrol staff.
- Promote cooperative effort, teamwork and good morale among staff.
- Handle staffing responsibilities: hiring, training, scheduling, and terminating.
- Manage employee attendance, sick days, tardiness, and time off requests.
- Manage volunteer patrollers and track days and hours worked.
- Assist with special events at the resort as needed.
- Perform other tasks as assigned by owner.
- Skilled in providing excellent customer service.
- Must be a skilled rider, capable of negotiating aggressive terrain.
- Have a current Professional Rescuer CPR Certification.
- Have current OEC outdoor emergency care certification; National Ski Patrol.
- Must be computer savvy, quick to learn systems & program software.
- Able to prioritize job duties and manage time effectively.
- Prior supervisor or manager experience required.
- Communicate clearly using 2 way radios.
- Decision Making: Use sound judgment to make good decisions.
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Teamwork: Interact with team members effectively put company goals first.
- This is a physically demanding position.
- Must be physically fit and able to lift up to 100 lbs.
- Must be able to hike, bend, climb, lift, reach, push and pull repetitively.
- Must be mentally attentive and focused at all times.
- Must be able to adapt to climate and work in extreme weather conditions.
