What are the responsibilities and job description for the General Manager position at Tellus Equipment?
LOCATION
EMPLOYMENT TYPE
DEPARTMENT
Full- Time
Operations
JOB TYPE
REPORTS TO
FLSA
Corporate Territory Manager
Exempt
Responsible for the achievement of the dealership’s business plan objectives and fulfilling the expectations of stakeholders. Provides leadership in evaluating, allocating, and managing human, physical, and financial resources for the dealership(s). Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.
SUMMARY OF RESPONSIBILITIES
Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for location(s).
Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues.
Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings.
Communicates the dealership values, principles, vision and mission within their location.
Communicates with other General Managers to implement best practices and consistent processes for all departments within the organization
Supports corporate managers in implementing changes in any department within the location
Ensures the successful planning and execution of marketing activities and events
Oversees maintenance, security and a professional appearance of the facility and property for the location
Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
Manages on-going relationships with key John Deere personnel
KEY QUALIFICATIONS & COMPETENCIES
5 years’ experience in a retail environment
1 additional years’ experience as a parts or service manager or in a sales role preferred
Familiar with John Deere and competitive products
Experience dealing with elevated customer issues
Ability to lead and motivate others
Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
Solid analytical, business planning, problem solving, and communication skills
EDUCATION & CERTIFICATIONS
Bachelor’s degree in agriculture, Business or equivalent experience required
Valid Driver's License with a clean driving record
WORKING CONDITIONS
The work environment / physical demand characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
